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aly mortada, Data Entry & Customer Service Representative

aly mortada

Data Entry & Customer Service Representative·Office of Abdo Saad

Lebanon

Bachelor's degree, l.s

Work experience

Total years of experience: 4 years, 4 months

Data Entry & Customer Service Representative

August 2022 - Present

Office of Abdo Saad

Hazmieh, Lebanon

August 2022 - Present

• Handled customer chat support and responded to client inquiries.
• Managed data entry of customer profiles, service tickets, and
communication logs.
• Assisted in the organization and updating of digital records.
• Provided customer service solutions and coordinated follow-ups.
Company industry:
Data Hosting & Storage

Data Entry Specialist & Administrative Support

February 2022 - Present

White Mountain Dairy Factory

Beirut, Lebanon

February 2022 - Present

• Managed daily data entry of production logs, inventory numbers, and
shipment records.
• Maintained accurate database entries and performed routine data
verification.
• Supported warehouse and supply chain documentation.
• Ensured timely organization of digital and physical files.
Company industry:
Food & Beverage Production

Education

Beirut international school

January 2022

January 2022

Bachelor's degree, l.s

Lebanon

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
TEXT DATABASE
Intermediate
TEXT DATABASE
Intermediate
TYPING
Intermediate
TYPING
Intermediate

Languages

Arabic
Beginner
English
Beginner

Hobbies

  • Traveling
    Maintained accurate records with minimal errors Completed tasks before deadlines Organized files and improved workflow Handled confidential data with privacy and professionalism Improved data accuracy by double-checking entries Worked well with a team and communicated clearly Learned new software quickly when needed Supported colleagues in completing shared projects