Generoso Jr Laserna

• Assist and manage large volumes of guests, ensuring safety and satisfaction
• Provide clear instructions and handle customer inquiries professionally
• Perform routine checks and support operational efficiency

• Managed front desk operations, appointments, and walk-in clients
• Handled phone calls, inquiries, and customer concerns efficiently
• Processed payments and maintained daily cash and transaction records
• Coordinated staff schedules and supported daily administrative tasks
• Maintained organized records and ensured smooth office operations

• Delivered fast and efficient customer service in a high-volume environment
• Handled cash transactions with accuracy and accountability
• Maintained cleanliness and organization of the work area
• Supported team operations to ensure smooth service flow