Geni Genson Payales, Ecommerce Manager - Digital Marketing

Geni Genson Payales

Ecommerce Manager - Digital Marketing

Brandatt

Location
Kuwait - Al Ahmadi
Education
Master's degree, Masters of Business Administration (Sales & Marketing Management)
Experience
14 years, 0 Months

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Work Experience

Total years of experience :14 years, 0 Months

Ecommerce Manager - Digital Marketing at Brandatt
  • Kuwait - Al Farawaniyah
  • My current job since January 2020

As an eCommerce Manager, my primary duty is to drive online strategy and help create/identify growth opportunities. Building new revenue streams, increase website and mobile app traffic and sales, as well as ensuring a seamless customer purchase journey from registration to check out and develop high customer loyalty in the company.
Responsible for driving engagement and conversion through digital programs and channels. Duties will include planning, budgeting and executing digital marketing campaigns, focusing on SEO, SEM, social media and display advertising.

• Management of SEO, SEM, Social Media and other Digital marketing related matters

• Ensuring among others an appropriate design, programming, debugging and testing of the organization's online-based activities

• Supervision of the online content production team and customer service department

• Lead the team in the development of online marketing campaigns

• Analysis of the e-commerce related performance, implementation and monitoring of KPI.

• Monitoring and evaluation of users' behaviour to derive suggestions for improvements

Ecommerce Supervisor - Digital Marketing at Alghanim Industries
  • Kuwait - Al Kuwait
  • April 2019 to January 2020

As the overall lead in SEO, I'm responsible for coordinating and implementing search engine marketing programs in Xcite.com (Kuwait and in Saudi Arabia).

Key Management Areas of Responsibility

• Define requirements, tasks, and resources associated with SEO strategy.

• Manage and execute the implementation of SEO strategy.

• Communication to Xcite.com team, and management on strategy/project development, timelines, and results.

• Collaborate with the company's strategy and goal definition for success.

• Keep pace with SEO, search engine, social media and internet marketing industry trends and development.

• Contribution to the company blog and at least one social media community.

E-commerce Specialist (Digital Marketing) at Alghanim Group of Industries
  • Kuwait - Al Kuwait
  • March 2016 to March 2019

Lead in the creation, implementation, and measurement of communications strategies using research into consumer search and digital behaviors for website content effectivity. Determine best strategies to reach consumers using digital research and analysis tools, and accurately measure the digital impact of communication strategies.

Responsible for developing and implementing digital marketing programs to increase customer engagement on the web and mobile apps. Experienced in SEO, social media content management, and capable of running and managing online advertising campaigns on a daily basis.

E-Commerce Content Manager at Souq.com
  • Kuwait - Al Kuwait
  • April 2015 to February 2016

Responsible developing the voice for all aspects of the organization’s online presence. In addition to writing, editing, and proofreading site content, l also work closely with the technical team to maintain site standards with regard to new development. I am also be responsible for crafting site promotions, email newsletters, and online outreach campaign. I work closely with technical, business development, and marketing members of our organization.

My Duties

• Create, develop and manage content for organization’s web presence (requires working with content management software)
• Coordinate web projects across departments
• Maintain a consistent look and feel throughout all web properties
• Working with a cross-departmental team, maintain and develop the master content calendar for all web properties
• Copyedit and proofread all web content
• Oversee freelancers, including writers, copyeditors and community outreach organizers
• Keep current with emerging web technologies through relevant blogs, listservs, and events
• Assure web-based information is archived for future needs and reference
• Track and report on all site metrics
• Work cooperatively with key team members, clients and vendors

E-commerce Content Specialist at Souq.com
  • Kuwait - Al Kuwait
  • February 2014 to April 2015

E-Commerce Web Content Administrator

•Assigned in Handling, Archiving, Entry of Data in each of the assign stores, particularly in electronics category.

•Maintain the inventory of every stores (20+ stores), determining the live items, sold out items.

•responsible for the performance, integrity and security of a database. Additional role requirements are likely to include planning, development and troubleshooting.

The database approach incorporates the following principles:

• data remains consistent across the database;
• data is clearly defined;
• users access data concurrently, in a form that suits their needs;
• there is provision for data security and recovery control (all data is retrievable in an emergency).

Sales & Marketing Executive at Americana
  • Kuwait - Al Kuwait
  • June 2012 to February 2014

My aim is to maximize profits through developing sales strategies that match customer requirements and by promoting products, services or ideas.

I provide product or service information to assist customers in making a decision about a product to buy. I am also responsible in generating sales leads. For instance, after addressing a customer’s inquiry, I may attempt to sell them some new products upgrades. For instance, I may suggest a new product that has recently released.

Human Resource Specialist/ Administrative Assistant at National Power Corporation
  • Philippines
  • April 2010 to March 2012

job entails providing a comprehensive administrative support to day to day operations of human resources ensuring the efficient delivery of salary payments, salary adjustments, recruitment processes and the accuracy of employee data records.

Education

Master's degree, Masters of Business Administration (Sales & Marketing Management)
  • at Edinburgh Napier University
  • April 2021

Edinburgh Napier's MBA is designed to educate and support a new generation of global business leaders, allowing them to complete a high quality and flexible programme no matter where they are located. The online MBA is responsive to current economic and financial conditions, addresses contemporary issues, and is flexible in providing genuinely applicable learning which individuals can use in the communities and companies in which they work.

Bachelor's degree, Bachelors degree in Psychology major in Industrial & Occupational Pyschology
  • at Ateneo De Cagayan University
  • March 2010

Professionals in the field are charged with nurturing flexibility, creativity and adaptability to change in their personnel. The human resource development major studies psychology, human behavior, the structure of organizations, policy, training and development, and compensation. HRD majors also are encouraged to develop an understanding of the increasingly multicultural workforce and an appreciation of the intercultural knowledge necessary for success in the global arena.

Specialties & Skills

E commerce
Marketing Support
Data Administration
Human Relations
Healthcare
Computer Literacy
Human Resource Management
E-Commerce Management
Search Engine Optimization

Languages

English
Expert
Filipino
Expert
Arabic
Beginner

Memberships

Ateneo de Cagayan Alumni Association
  • member
  • March 2010
Xavier University Psychological Society
  • member
  • June 2006

Training and Certifications

Technical SEO with Bastian Grimm (Certificate)
Date Attended:
June 2019
SEO Fundamentals Course with Greg Gifford (Certificate)
Date Attended:
May 2019
Facebook And TV Ads (Certificate)
Date Attended:
May 2019
Facebook Ads: Best Practices (Certificate)
Date Attended:
May 2019
Facebook And Instagram (Certificate)
Date Attended:
May 2019
Google Adwords Fundamentals (Certificate)
Date Attended:
May 2019
Google Adwords Display Ads (Certificate)
Date Attended:
May 2019
Google Adwords Search Ads (Certificate)
Date Attended:
May 2019
Google Shopping Ads (Certificate)
Date Attended:
May 2019
Google Analytics Individual Certification (Certificate)
Date Attended:
May 2019
Google Tag Manager Fundamentals Certification (Certificate)
Date Attended:
May 2019
Retail Buying & Merchandising - By Dr. Tish Chungoora (Certificate)
Date Attended:
March 2017
Introduction to Search Engine Optimization (Certificate)
Date Attended:
January 2017
Search Engine Optimization Fundamentals (Certificate)
Date Attended:
February 2017
Optimizing a Website for Search (UC Davis) (Certificate)
Date Attended:
April 2017

Hobbies

  • Sports (Basketball and Lawn Tennis)
    As a child Im good at any sports but I found my passion in playing basketball and especially Lawn Tennis. Being a sports minded person helps me maintain my physical and mental health. It is a team game which helps me to be a team oriented individual and a highly adaptable , flexible person.