Genevieve Noronha

Performance Management, sprhoad Leaming & Development initiatives by
conducting Training Needs Analysis (TNA), designing
+ Field Coaching and delivering training programs, and facilitating
field coaching to enhance employee performance Microsoft and customer service excellence.
+ Manage Talent Acquisition by sourcing, screening,
« Microsoft Office Suite interviewing, and coordinating the recruitment of
professionals from leading luxury retail brands to meet organizational workforce requirements. Facilitate and onboarding ensuring compliance with HR policies, supporting seamless new hire integration, and assisting in updating the Employee Handbook.

+ Managed onboarding including offer letters, contracts, orients
employee record creation.
« Maintained HRIS with high data accuracy for attendance, leave updates, salary advances, and ILOE insurance,
ion sessions, training coordination, and HRIS

+ Facilitated employee engagement initiatives and managed complete offboarding processes, including
resignations, exit interviews, documentation, and clearances.
+ Led & coached a team while managing hiring, training, performance evaluations, and daily workflow to
improve productivity and engagement.
+ Coordinated with external stakeholders, Managed employee relations and offboarding processes, including
grievances, disciplinary actions, conflict resolution, resignations, exit interviews, and relleving documentation.
+ Supported HR operations through new-hire orientations, onboarding documentation, HRIS updates, background
verification, and audit preparation.
+ Managed employee inquiries, shift alignment and assisted with workshops and engagement initiatives.
+ Collaborated with HR and operations on people-related escalations, documentation control, compliance tasks,
and workflow management