Disaster Management Sector Volunteer, PSS Officer, WASH and RFL Focal Person
Lebanese Red Cross
Total years of experience :8 years, 0 Months
- Participated in distributing food, hygiene, and PSS kits for families in need of financial help and people in quarantine because of COVID-19.
- Provided PSS and PFA services for people affected by the Beirut explosion and gave psychological instructions to the volunteers to help them better communicate with people affected by the Beirut blast.
- Water, Sanitation, and Hygiene - WASH Focal Person for the Maten area:
Collaborated and supervised the chlorination of the water trucks in the municipalities in the Maten area and trained a focal person in every municipality during the Cholera epidemic. Trained the Lebanese Red Cross Volunteers in the Maten area on the Cholera WASH intervention.
- Restoring Family Links - RFL focal person for the Maten area.
- Conducted door-to-door LVC assessments.
- Provided Individual and Group Counseling and Mental Health Psycho-Social Support (MHPSS) sessions for prisoners suffering from different psychological issues and disorders.
- Provided Individual Therapy and Counseling sessions for the general population in the Maten office.
- Coordinated the Psychology internship and MHPSS Volunteering Programs in the Maten area.
- Supervised Psychology students providing MHPSS sessions in their Internship and/or Volunteering.
- Represented the NGO in multiple national coordination meetings between NGOs working with Key Populations, coordinated by the MENAHRA to make and implement an Emergency Preparedness Plan for Harm Reduction CSOs & KPs.
- Presented a segment from the Mental Health in the Workplace training launched by the National Mental Health Program & the WHO and coordinated by IDRAAC & the IRC. The training was conducted for professionals in managerial roles at various prestigious Lebanese companies and NGOs.
- Conducting a group-based stress management course for adult beneficiaries. The WHO created this training and then translated it to Lebanese Arabic by IDRAAC and the NMHP.
- Trained in Applied Behavioral Analysis - ABA (based on the BACB's RBT and Autism Partnership Foundation's RBT trainings).
- Provided ABA Therapy sessions under the supervision of a BCBA for different kids ranging from the age of 3 to the age of 14 in multiple locations (AUBMC’s Special Kids Clinic, Homes, Nurseries, and Schools).
- Documented and analyzed continuous and discontinuous behavioral data collection sheets and graphs.
- Collaborated effectively with a multidisciplinary team of pediatric neurologists, speech therapists, occupational therapists, psycho-motor therapists, and BCBAs to adjust therapeutic strategies.
• On-site observations of psychiatric evaluations and sessions with patients suffering from Substance Use Disorder, severe Bipolar Disorder, Severe Depression, personality disorders, and with different severity levels and types of Psychosis.
• Applied multiple psychometric scales and tests.
• Provided psychological assessment and counseling sessions for patients suffering from different psychological and psychiatric disorders.
- Attended online Training Of Trainers - TOT for two psychosocial and rehabilitation programs for prisoners (Sycamore Tree Project - STP and The Prisoner’s Journey - TPJ).
- Provided a psychosocial and rehabilitation program (STP) to the prisoners in the central prison.
- Applied multiple psychometric scales.
- Provided counseling sessions for prisoners suffering from different psychological issues and disorders.
- On-site observations of therapeutic sessions with patients in the Behavioral (psychiatric) department suffering from Psychosis, Substance Use Disorder, manic episodes of Bipolar Disorder, Geriatric Depression and Personality Disorders.
- Documented multiple sessions in the patient’s file as per the Joint Committee International standards.
- Volunteered as a Mental Health Psycho-Social Support - MHPSS officer where I offered Psychological First Aid - PFA and Psycho-Social Support - PSS to Beirut citizens after the Beirut port explosion, and PSS activities for children of families living in one of the affected areas.
- Member of the steering committee of the initiative.
- Managed work process via an online dashboard.
- Contacted different teams locally and abroad (UAE and India) by email, Slack, and Microsoft Teams.
- Contacted restaurants and customers for follow-ups, feedback, and problem-solving.
- Updated database on Excel sheets.
- Followed up on all delivery processes with drivers via an online dashboard.
- Been the intermediate party between restaurants-drivers, customers-drivers.
- Contacted teams from 3rd party companies to help solve drivers’ issues.
- Damage Control under pressure for any occurring situations.
• On-site observations of therapeutic sessions with patients suffering from anxiety, psychosomatic symptoms, and a child with hyperactivity.
• Applied multiple psychometric scales and tests.
• Provided counseling sessions for parents and beneficiaries.
- Emergency Medical Technician - EMT: acted upon emergency missions and posted for events in case of any medical emergency.
- Responder on the LRC hotline 140: Answered calls from people in distress and took the needed information about the emergency in a calm and fast way.
- Dispatcher and collaborator with drivers of ambulances: Conveyed the emergency to the nearest LRC station and coordinated between all parties (station, ambulance, people in distress, hospital, and OR).
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