جورج Barker

Work together with the General Manger to support the overall business, taking responsibility of areas of the business as deemed necessary.
•Deputise in the General Manager's absence.
•To review and establish new service standards for the Park, determining overall priorities.
•Identify and implement initiatives to enhance and improve standards and experiences to meet and exceed customer expectations.
•Understand and work within the Company policy on service standards.
•Identify new opportunities for greater efficiency and improving performance of the Park.
•Identify ways of ensuring the smooth running of the Park and help achieve positive changes by helping others adapt to new situations.
•Take control of new situations and pressures that arise by showing persistence, ability to prioritise tasks and events and make considered decisions in terms of reorganisation.
•Plan the work of individual team members or departments to meet annual Park targets by prioritising the key tasks and establishing methods that make best use of resources.
•Understand and apply the key measures of effective business performance for the benefit of the Park.
•Keep up to date with key legislation and new approaches within the industry to positively affect the business.
•Investigate problems that arise with facilities and equipment on the Park to establish root causes, determine solutions and monitor the progress of the work to ensure swift and safe resolution.
•Ensuring Effective Communication - Considering the target audience when communicating and encourage a substantial level of involvement to ensure understanding of issues.
•Put across own views and opinions in a clear and constructive manner in one-to-one and small group situations.
•Build balanced and high performance teams to work towards common goals.
•Encourage and support a learning and development culture to enhance the roles of team members

To manage the day to day operations of the leisure complex, swimming pools, fitness suites and surrounding area including staffing and routine maintenance.
•Maintain the Leisure Complex, surrounding leisure amenities and Outdoor Play Park, ensuring the safety of customers and co-workers at all times and any equipment being used by daily safety inspections.
•Compile the Events programme for the leisure complex with the co-operation of the Entertainment Manager and ensuring the display of weekly events / function posters.
•Ensure levels of pool clarity are checked on a regular basis, carry out water treatment testing as and when required and maintain all chemical tanks in line with Company procedures.
•Ensure all damage and breakages both mechanical and structural are reported and repaired.
•Ensure levels of Cleaning, Chemical, First Aid boxes and general stock levels are maintained.
•Ensure all duties required by pool staff are adhered to.
•Ensure on going training of all staff (as per the training schedule) at least once per month as per NaRS training with all training records maintained.
•Carry out and administer First Aid as and when required and ensure Leisure Centre staff comply with the Company Health and Safety Policy.
•Ensure all daily paperwork is completed appropriately and filed.
•Courteously assist customers to the best of your ability at all times.
•Recruitment of new leisure team members.
•Assist in the production of annual NOP and EAP and updating the swimming pool plant room and hot tub manuals.
•Assist in all other aspects of the daily running of the leisure complex and Health & Safety matters.
•Assist General Manager and Operations Managers with leisure developments.

Responsible for over 200 members of staff - Life Guard Trainers and Instructors (British), Swimming and Fitness Consultants (British), Golf Professional (Egyptian), Tennis and Multi Sports Consultants (Filipino), Electrical and Mechanical Maintenance Engineers (various nationalities), Several Supervisors, Life Guards and Janitors of various nationalities.
•Daily supervision and management of the MHB Contracting Services.
•Management and supervision of all recreational and entertainment facilities within the Aramco camps at Abqaiq and Qurayyah.
•Liaise, advise and assist the Aramco Recreation Advisor in maintaining current leisure industry standards and protocols.
•Submit various types of reports.
•Ensure the development of safe working practices and procedures.
•Instigate a preventative maintenance programme for all services and facilities.
•Prepare and submit budgetary reports.
•Assist in the development of sporting, cultural and entertainment programmes.
•Build close working relationships with all Self Directed Groups and community members.
•Ensure all needs were of an exceptionally high standard

Directly responsible for the day to day management and operation of four leisure complexes in Southern Scotland.
•Developing Icelandia Ice Rink as the management agents.
•Negotiate management contract for Berwick Upon Tweed Dual Use facility.
•Budget projections, Staffing, Programme development, Bar and Catering specifications, liasing with National Account Manager's and Representative's. Compiling and Presenting committee reports, chairing management and marketing meetings, holding all applicable licences.
•Devising Business Plans, Marketing Plans and Advertising Strategies, Financial, Administrative and Security Policy and Procedures, Budget formulation and corporate identity/image.