IT Consultant
Shannon Engineering
Total years of experience :8 years, 0 Months
Accomplished Technical Support Engineer with experience providing installation, troubleshooting,
and training support for POS systems at FIFA 2022 official merchandising stores
• Successfully managed the POS systems at two stadiums and played a support role in other locations,
ensuring daily sales details were closed and reported accurately and any issues were immediately
rectified to meet the high-pressure demands of the international event
• Demonstrated the ability to work beyond the scope of work to ensure the success of the event,
contributing to the seamless operations and customer satisfaction of the FIFA 2022 official
merchandising stores
• Coordinated between several other contractors and official FIFA personnel at the stadiums where he
was in charge to ensure that safety guidelines and quality guidelines were met
As a Senior IT Officer at a leading construction firm in Qatar, successfully handled the entirety of the IT
department
• Supervised and supported networking and CCTV installations at construction sites, ensuring the
hardware was properly procured and installed, and connected to the WAN
• Developed and implemented IT policies and budgeting strategies, managed network configurations, and
provided technical support for basic IT operations, troubleshooting, and installation
• Built three robust web apps from the ground up to ensure more efficiency and productivity for the
construction company, including ERP system modules for HR operations, sales, procurement, cost
control operations, project management, and reporting
• Gained valuable experience working with a wide variety of technologies, from basic IT support operations
to policy design and implementation
Worked as a web developer and UI designer for a startup company specializing in website design, web apps,
and IoT projects
• Despite the company disbanding due to partner conflicts, gained valuable experience in the importance of
coordination and teamwork for a company's success
• Completed several small-scale projects and one large-scale project for the wildlife department, which
included a website, a recreational center installation, and a warning system to notify locals of impending
danger of wild animals in forest areas
• The project received local media coverage and was a remarkable achievement
• Developed a strong understanding of the key points necessary for project success, including effective
communication, project management, and collaboration with stakeholders.