Repair Center Manager
huawei
Total years of experience :7 years, 2 Months
1 - Established Huawei Egypt Local Repair Center.
2 - Responsible for repairing all BTS 3012 and BTS 3900 boards & modules
3 - Responsible for monitoring work flow.
4 - Responsible for ordering needed tools and components from HQ and local suppliers.
5 - Reporting repair records to top management in weekly and monthly reports.
6 - Training fresh engineers on both theoretical and practical training.
7 - Good user of PCB and schematics design programs like capture, IGE, and allegro free viewer.
8 - Using advanced RF measuring tools like CMU 300, BMTE tester, and using micro BGA soldering tools.
9 - Working in ESD protected area.
1 - Worked as Logistics Team Leader responsible for
1.1 Ordering Spare Parts, tools and accessories from Nokia and local suppliers.
1.2 Optimizing inventories at reasonable levels.
1.3 Provision Control.
1.4 Handling all cases that are pending on spare parts.
1.5 Deployment by coaching and setting training plans according to performance appraisal and strategies.
1.6 Value Stream Mapping (VSM) screening, development and applying.
1.7 Managing the records for the spares parts to have a reporting system for the quantities available for future usage and to decide ordering quantities from Nokia.
1.8 Coding of the extra-new-spares to be re-assigned to the warehouse.
2 - Worked as Senior Maintenance Engineer responsible for
2.1 Delegate the team leader in all his responsibilities in team handling.
2.2 Distributing working cases among team members.
2.3 Performing analysis on performance of all team members in efficiency, returned cases from customers, and rejected cases from QC.
2.4 Monitoring all new service bulletins released by Nokia and cascade new information to team members.
2.5 Reporting and handling of delayed, pending for spare parts and waiting customer approval cases.
3 - Worked as Senior Trainer
3.1 Training all new hired engineers and technicians on both theoretical and practical training.
3.2 Training them in troubleshooting, RF tuning and energy management.
3.3 Training them in using different equipments like spectrum analyzer and oscilloscope.
3.4 Ensure technical skills of all team members are updated regularly and meeting the operational requirements.
3.5 Ensure all service procedures as defined by the vendors are followed in practice.
4 - Worked as Maintenance Engineer.
4.1 Repairs of Nokia mobile device down to component level (level3) including logical fault finding, measurements, tunings and capability of µBGA soldering/replacement.
4.2 Following all Nokia instructions in troubleshooting, assembly and dis-assembly.
4.3 Worked in ESD protected area.