IT Manager
Mazzika Group
مجموع سنوات الخبرة :32 years, 4 أشهر
Group IT Manager
o Conduct regular security audits and vulnerability assessments.
o Manage and maintain the company’s network infrastructure, including switches, routers, and firewalls.
o Monitor network traffic and troubleshoot connectivity issues.
o Manage and maintain virtual machines and cloud infrastructure.
o Proactively identify and resolve hardware and software issues.
o Ensure compliance with all relevant regulations, including data protection and security.
o Stay up to date with industry developments and emerging technologies.
o Manage relationships with third-party vendors and service providers.
o Create and maintain documentation related to the company’s technology infrastructure.
o Provide technical assistance and support to employees.
o Develop disaster recovery and business continuity plans.
o Handle any IT-related emergencies and ensure timely resolution of issues.
o Train employees on new hardware, software, and applications.
o Maintain contractual agreements and oversee the monitoring of Datacenter AC and power.
o Serve as secondary administrator for Veeam backup and recovery.
o Conduct a thorough analysis of system functions and failures to accurately isolate and define problematic areas.
o Monitor network connections and uphold circuit restoral priorities to address any issues and restore full network capability.
o Keep track of system performance and usage and create and deliver trend analyses for system load, usage, and response.
o Perform diagnostic assessments of the network system, identify potential problematic devices, troubleshoot faulty modules, address network problems and outages, and produce relevant documentation detailing actions taken.
o Provide in-person and remote technical services as needed to ensure continuous operation and optimization of the network.
• Participate as a team member in the implementation of a Windows 2000 Active Directory Structure.
• Establish and maintain secure remote access network connections.
• Oversee the acquisition of computer workstations and servers and ensure their efficient administration.
• Perform internet server software installation and maintenance.
• Carry out installation and maintenance of security software and firewalls.
• Manage the creation, control, and maintenance of user accounts.
• Monitor and regulate unmanaged internet access for employees through appropriate filtering solutions.
• Manage e-mail applications including maintenance and administration.
• Continuously monitor and fine-tune the Internet upstream and downstream systems.
• Conduct regular maintenance of servers and workstations to ensure their optimal functionality.
• Monitor the performance of computers and servers to identify areas for improvement.
• Provide technical support to network users to ensure efficient service delivery.
Trouble shooting, administration and support of Windows NT Server and MS Exchange on Dell hardware at all levels.
Plan, acquire, and install ISP structure with all security levels and dialup users level
Plan, administer, and manage the user accounts on the mainframe server.
Monitor and control unmanaged internet access for employees through filtering solutions.
Perform backup and maintenance of installed applications.
Recruit and train the computer professionals.
Plan, install, and maintain e-mail application (IIS)
Monitor and fine tune the Internet upstream and downstream.
Monitor and perform regular maintenance of servers and workstations.
Monitor the performance of computers and servers and improve their performance.
Monitor and provide technical support for both network users
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B.Sc. of Education Technology Faculty of Specific Education,Ain Shams University. Very Good