Senior Operation and Customer Service Officer
Medicals International
Total years of experience :18 years, 4 Months
Senior Operation and Customer Service Officer
Medicals International
• Reporting to the Internal Office Manager
• Responsible of all clearance documents
• Following up with Ministry of Health and Quality Control
• Customer service
• Responsible of all products from receiving till delivering to the client (purchasing, invoicing, delivering)
• Controlling stock
• Dolphin Data entry related to stock and invoicing
• Suppliers and clients follow up
2010 till present: Senior Operation and Customer Service Officer
Medicals International
• Reporting to the Internal Office Manager
• Responsible of all clearance documents
• Following up with Ministry of Health and Quality Control
• Customer service
• Responsible of all products from receiving till delivering to the client (purchasing, invoicing, delivering)
• Controlling stock
• Dolphin Data entry related to stock and invoicing
• Suppliers and clients follow up
2007 till 2009: Operation Coordinator
Construction and Engineering Enterprise
• Reporting to the operation manager
• Supervising labors
• Controlling labors attendance sheet
• Responsible for all clearance documents
• Working on specific reports related to work executed on site
• Controlling expenses on site
• Being the link between the company and the client
2006 till 2007: Operation Coordinator
IVANCO
• Reporting to the operation manager
• Supervising labors
• Controlling labors attendance sheet
2008: Bachelor of Information Technology (BIT) at Syrian Virtual university ( Damascus University)
2004-2006: Associate-Engineer Degree - Computer Engineering Institute at Tishreen University.