geo.antoun@gmail.com Objective
Seeking a position through which I can implement my acquired business expertise and my comprehensive market knowledge in developing new business, maintaining quality customer relationships and contributing to the growth of the company.
Experience
• Responsibilities:
•To ensure that the outlet is managed efficiently according to the established business, budget and marketing plan.
•To have a full working knowledge and capability to supervise, train, correct and demonstrate all duties and tasks in the assigned place of work as per standards set.
•To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
• To ensure that the outlet cashiering procedures are strictly adhered to and that the Point of Sale system is updated and operated correctly.
•To establish and strictly adhere to the par stocks for all operating equipment, supplies, inventory, and to ensure that the outlet is adequately equipped.
•To conduct monthly inventory checks on all operating equipment and supplies.
•To control the requisitioning, storage and careful use of all Operating Equipment and Supplies (OS&E).
•To ensure that restaurant premises, Furniture Fixtures and Equipment (FF&E), silver, glass, porcelain etc. is clean and in good working order.
•To ensure reservation requests are carried out accurately.
•To assign responsibilities to subordinates, implementing Multi Tasking principle and to check their performance periodically.
•To conduct daily pre-shift briefings with employees on daily specials, VIP guests, events and entertainment as well as expected budget figures.
•To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
• To ensure that the monthly forecasted Food & Beverage revenue figures are achieved.
• To strictly adhere to the established operating expenses and ensure that all costs are controlled.
• To ensure an effective payroll control through a flexible work force. Maximize utilization of employees and maintain close cooperation with other Food & Beverage outlets.
• To obtain and account for the correct settlement of all sales and be overall responsible for the cashier and their maintenance.
• To handle voiding, correcting, changing of restaurant checks in accordance with the prescribed procedures and account for all checks used during each shift.
• To ensure that prices and portions are offered in accordance to food and beverage profit objectives.
• To increase the sales/profits by assisting in the implementation of a sales & marketing plan using strategies such as in-house and up-selling activities, promotions, events etc.
• To be visible on the floor during time of operations.
• To work pro-actively to minimize complaints from guests.
• To carry out quarterly, bi-yearly, yearly inventory of operating equipment as well as conducting monthly par stock checks.
• To maintain the outlet communication board.
• To maintain the Daily Log Book.
• To submit all guest / staff incident reports.
• To attend weekly Food & Beverage Meetings and conduct Daily Pre-shift Meetings.
• To provide the Purchasing Department on time with detailed Product and Purchase Specifications for items needed in the outlet.
• To submit to Food & Beverage Office the following: Monthly Outlet Report, Holiday Review, Monthly Objective Review, Trainer’s Report and Entertainment Event Report.
• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
Personal information
D.O.B: 01/09/1962
Education
Bachelor Degree in Business Administration - Lebanese University, Lebanon (1982-1984)
Languages
• Fluent in Arabic
• Good in English & French.
