Ziad Shaar

Training, Pre-opening
Maintain relationships with customers and staff.
Working closely with restaurants directions to put together effective business plans.
Identify and estimate quantities of foods, beverages, and supplies to be ordered.
Perform administrative activities such as scheduling, budgeting, and payroll
Recruit, train, manage and motivate staff
Customer satisfaction

Voi Lounge Pre-Opening Team, Restaurant Manager Makkah KSA

Identify and estimate quantities of foods, beverages, and supplies to be ordered.
• Maintain relationships with customers and staff.
• Update and use job-related knowledge.
• Schedule staff work hours and activities.
• Evaluate health and safety practices against standards.
• Make decisions and solve problems concerning menus and staff.
• Judge the quality of food, preparation, and job applicants.
• Process and analyze information when scheduling and budgeting
• Record information about inventory and health practices.
• Handle food, utensils, and bookkeeping materials.
• Monitor food preparation and cleaning methods.
• Implement ideas or products.
• Get information from customers, employees, and inventory records.
• Inspect equipment and food deliveries.
• Monitor and oversee purchases, menus, staff, and payroll. • Guide, direct, and train staff
• Coordinate the work and activities of staff.
• Perform administrative activities such as scheduling, budgeting, and payroll.
• Communicate with customers, sales, and suppliers

Pre-opening 90%
Food Safety 80%
Hotel Managing 80%
Problem Solving 80%
POS System 85%
Restaurant Manager with 10+ years of experience managing
a high-quality and fast-paced 5 star restaurant. Skilled at
training staff to the highest standards of customer service,
ensuring increased customer satisfaction, reduced staff
turnover rates, and a rise in sales through up-selling
techniques.