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Georgia Bleoca, Client Relations Executive

Georgia Bleoca

Client Relations Executive·Jetex Flight Support

United Arab Emirates

Master's degree, Quality Control

Work experience

Total years of experience: 7 years, 1 months

Client Relations Executive

October 2014 - January 2015

Jetex Flight Support

Dubai, United Arab Emirates

October 2014 - January 2015

- Customer relationship management
- Coordinate and communicate with related internal departments in order to clear disputes and claims
- Sort and file correspondence and perform various administrative functions for assigned accounts.

Company industry:
Airlines
Job role:
Customer Service and Call Center

SALES COORDINATOR

June 2007 - November 2011

UNITA TURISM HOLDING

Romania

June 2007 - November 2011

➢ Position: SALES COORDINATOR
➢ Period: June 2007- November 2011
➢ Company: UNITA TURISM HOLDING
➢ Summary: - Assisting the Director of Sales
- Handling individual and group reservations
- Coordinating events
- Invoicing
- Marketing contracts
- Correspondence with the GDS system representatives
- Drawing up financial reports for the GM.

Company industry:
Hospitality & Accomodation
Job role:
Sales

HUMAN RESOURCES ASSISTANT

March 2006 - May 2007

FM LOGISTIC ROMANIA

Romania

March 2006 - May 2007

➢ Position: HUMAN RESOURCES ASSISTANT
➢ Period: March 2006- MAY 2007
➢ Company: FM LOGISTIC ROMANIA
➢ Summary: - HR Administration - process, verify and maintain documentation relating to personnel - Conducting the induction for the new employees
- Recruitment - process and review employment applications in order to evaluate qualifications or eligibility of applicants; conducting interviews
- Payroll
- Performance evaluations
- Employee Motivational Project
- Conducting Employee Satisfaction Surveys - record and analyse the results.

Company industry:
Warehousing
Job role:
Human Resources and Recruitment

SPECIALTY INSPECTOR GRADE 3

March 2005 - March 2006

ALBA COUNTY COUNCIL

Romania

March 2005 - March 2006

➢ Position: SPECIALTY INSPECTOR GRADE 3
➢ Period: March 2005- March 2006
➢ Company: ALBA COUNTY COUNCIL, Technical Department, Tourism Unit
➢ Summary: - Tourism resources inventory
- Setting up tourism development proposals
- Drawing up documentation on tourist resorts certification
- Organizing and coordinating events in order to promote the county tourism potential (sports, cultural events)
- Correspondence with the Assembly of European Nations - Committee C
- Representing Alba County Council in partnerships with other public institutions

Company industry:
Administration Support Services
Job role:
Marketing and PR

Education

Tibiscus University Timisoara

June 2007

June 2007

Master's degree, Quality Control

Romania

➢ Period of study: 2005-2007 ➢ Master Degree- "Economy Quality Control - ISO 9000- European Standards Quality", The Faculty of Economics, Tibiscus University Timisoara, ROMANIA

Tibiscus University Timisoara

June 2005

June 2005

Master's degree, Management and Marketing

Romania

➢ Period of study: 2003-2005 ➢ Master Degree - "Advertisement Management and Marketing", The Faculty of Journalism, Tibiscus University Timisoara, ROMANIA

Tibiscus University Timisoara

June 2003

June 2003

Bachelor's degree, Public Relations Officer

Romania

➢ •Period of Study: 1998-2003 ➢ •BA - The Faculty of Applied Modern Languages, Tibiscus University Timisoara, ROMANIA - qualification awarded: Public Relations Officer - expertise in: the theory of communication, public relations, advertisement, human resources management, project management, negotiation techniques, information circulation within the mass-media, specialized languages, European institutions, computer editing.

Horea, Closca & Crisan Collerge

June 1998

June 1998

High school or equivalent, Modern languages

Romania

Skills

CONTRACTS
Expert
CONTRACTS
Expert
CORRESPONDENCE
CORRESPONDENCE
DRAWING
DRAWING
FINANCIAL REPORTS
Expert
FINANCIAL REPORTS
Expert
INVOICING
Expert
INVOICING
Expert
MARKETING
Expert
MARKETING
Expert
OF SALES
Expert
OF SALES
Expert
RDBMS
Expert
RDBMS
Expert
SALES
Expert
SALES
Expert
SALES COORDINATOR
Expert
SALES COORDINATOR
Expert

Languages

English
Expert
French
Intermediate
Romanian
Expert

Training and Certifications

Training
Project Manager Course
The “CIMP” Foundation Bucharest
Jun 2005
Human Resources Management
Romanian Chamber of Commerce
Dec 2007
Human Resources Specialist
Romanian Chamber of Commerce
Oct 2007

Hobbies

  • Traveling; Extreme sports; Reading;