Ger Gleeson, SAP Consultant

Ger Gleeson

SAP Consultant

ESB Networks

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, M.Sc. in Artificial Intelligence
الخبرات
17 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 9 أشهر

SAP Consultant في ESB Networks
  • أيرلندا
  • أشغل هذه الوظيفة منذ يناير 2018

This role involved delivering key aspects of the SAP AMI enablement project for ESB Networks. Including but not limited to the following activities /roles.
• Managing and coordinating analysis, design, development, and testing of new AMI functionalities in SAP ISU.
• Participating in design workshops working in tandem with the solution architects on the project.
• Advising the client on SAP best practice approaches in key technical areas.
• Responsible for synchronizing the master data objects with the metering data management system (MDMS) and driving forward the cutover approach for these objects.
• Responsible for any enhancements relating to the replication of the master data objects.
• The configuration to enable the advanced metering capabilities for devices within SAP ISU
• Creation of a new custom process to support market processes when requesting new device configurations from the metering data management system (MDMS)
• Design and implementation around support processes relating to the new interface between SAP ISU and the MDMS.

SAP CRM Consultant في Accenture - Canada
  • كندا - Toronto
  • فبراير 2017 إلى ديسمبر 2017

Design, development, configuration and testing of key aspects of the CRM territory management and service request management solution. Advising the client on SAP best practice approaches in key technical areas.
Validating key design documents and making recommendations on the best practice approaches to meet business requirements

SAP Isu Functional Consultant في Enbridge Gas Distribution Inc.
  • كندا - Toronto
  • أغسطس 2016 إلى فبراير 2017

Design and configuring various aspects of the ISU billing solution. Advising the client on SAP best practice approaches in key technical areas. Involved in process improvement initiatives across all areas.
Go-Live Support.

SAP CRM ISU Consultant في ESB
  • أيرلندا - Dublin
  • أكتوبر 2006 إلى أغسطس 2016

As well as managing and coordinating analysis, design, development and testing of key aspects of the entire CRM and ISU design my duties also included participating in Design Authority activities. Advising the client on SAP best practice approaches in key technical areas. Co-ordinating and running multi-team integration workshops. Validating key design documents and making recommendations on the best practice approaches to meet business requirements. Central to this role was integrating the current device management and ISU work management solutions with CRM7. I was responsible for the enhancement and optimization and replication of all technical master data objects as well as the business partner object per customer requirements.

SAP Consultant في Allied Irish Bank (AIB).
  • أيرلندا - Dublin
  • مارس 2013 إلى مارس 2014

The role required me to assist AIB in the documentation of CRM 7 functionality, analyze the current issues within the system and propose possible solutions Go-Live Support.

الخلفية التعليمية

ماجستير, M.Sc. in Artificial Intelligence
  • في Dublin City University
  • يناير 2022

Specialties & Skills

CUSTOMER RELATIONSHIP MANAGEMENT
SAP CRM
OPERATIONS
ADVISING
BILLING
DATA EXCHANGE
AGILE SOFTWARE DEVELOPMENT
MFG/PRO (ERP)
BUSINESS REQUIREMENTS

اللغات

الانجليزية
متمرّس