Administration cum IT Support
Lycée Libanais Francophone Private (LLFP)
Total years of experience :12 years, 9 Months
Managing all computers, printer and projector for everyday use of teachers and students
Make sure all computers are free from viruses by updating and scanning the computers.
Encoding all information of students and parents in KHDA website for the school requirements.
Assisting and managing all files are all in safe and secured for data privacy.
Performed computer and networking set up and installing application.
Can do home and office networking and network printer set up and installation.
Provided computer help desk support via telephone communication with the end user.
Performed diagnostic and troubleshooting of system issue with documented report.
Ensure that giving a report for all the technical issue resolve in house and from the site.
Can do audio video installation for home and office conference room or cinema set up.
Creating LPO using (SAP) for customer purchased need to send to supplier for delivery.
Encoding all LPO created in excel sheet for delivery confirmation and follow up.
Answering all customer feedback and complain and general inquiry for delivery.
And make sure all delivery will happen and customer will inform if there’s a delay.
We accept also repair and issued repair notification paper to the customer for follow up.
Make sure all details of the customer logged properly if they need to request technician.
Make sure that customer will leave the counter happy and satisfy for the service.
January 2011-2012 ASHLEY (Belkin, Netgear) Dubai U.A.E.
Sales/Merchandiser
• Greeting the customer with a cheerful smile.
• Understanding the customer requirement and needs.
• Educating the customer for the products what are they looking for.
• Selling to the customer what is the right product for what they needs.
• Thanking for the customer and asking for the golden word cash or card.
• Making sure that before the customer leave the store they will get a satisfaction.
• Working with achievements in Plug ins Dubai Festival Center.
September 2007- 2010 DULSCO (Cellucom, Buffalo) Dubai U.A.E.
Sales Executive
• Greeting the customer with a cheerful smile.
• Handling of the customer queries and complaints.
• Responsible in any queries of the customer in mobile phones.
• Dealing with the customer for selecting and selling mobile phones.
• Responsible in weekly and monthly stock inventory.
• In-charge in Cellucom in Etisalat showroom in Dubai World Trade Center.
• Responsible for the customer queries about networking solutions.
• Giving good advice to the customer regarding good caring of their routers.
• Maintain the after sale service for the customer to give them a satisfaction.
• Cross or up selling to the customer for what they needs and fit for the budget.
• Work in Jumbo electronics, Sharaf DG timesqure and Plug ins Dubai Festival Center.
August 2006-June 2007 Triple A Philippines
Salesman/Agent
• Responsible in indoor selling of car and spare parts.
• Dealing with the customer choice of car.
• Car trading and spare parts.
Jan 2005-July 2006 SMART Electronics Mobile Shop Philippines
Sales Executive
• Responsible in indoor selling of mobile and accessories.
• Buy and selling used phones.
• Trading mobiles.
May 2004-November 2004 CONCORDE Car Accessories Philippines
Sales Executive
• Responsible in indoor selling of car accessories and spare parts.
• In charge in the queries of customers regarding car accessories.
• In charge of installing lights and amplifiers of car.
September 2003-March 2004 UNION MOTORS Philippines
Spare Parts Sales Representative cum Mechanic
• Responsible for trouble shooting of car problem.
• Responsible for locating which spare parts is in trouble and give
Immediate action to avoid more damages.
• Helping them to choose the spare parts they need and suggesting to customer which is good spare parts to use.
• Explaining properly to the customer the problem of their car and giving good advice to prevent damages.
• Informing the customer on proper way to take care of their car.
July 2002-July 2003 SANGGUNIANG KABATAAN Philippines
Office Clerk
• Assisted the meeting of the SK Chairman.
• Responsible in safekeeping of confidential records.
• Filed incoming and outgoing documents.
• Conducting seminars regarding sports.
October 2001-April 2002 Robinson Department Store Philippines
Salesman (Apparel & Sportswear Section)
• Display new arrival product into selling area.
• Make sure that the merchandise is visible to customer.
• Update the customer about the latest trend in fashion.
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