Global Technical Senior Project Manager
PageGroup
مجموع سنوات الخبرة :10 years, 5 أشهر
As a Global Technical Senior Project Manager, I lead cross-functional teams across various time zones to ensure the successful delivery of complex, high-impact projects worldwide.
Accomplishments:
• Implemented the global process model and project delivery methodology ensuring alignment with industry standards (PMI).
• Led program execution for a high-impact global data initiative, integrating core data sets for comprehensive reporting and self-service analytics, enhancing data-driven decision-making across the organization.
• End to end implementation of a comprehensive suite of reports for the Executive Board, delivering critical metrics across Finance, Operations, HR, and Marketing. These reports empowered the board to make informed, data-driven decisions.
• Spearheaded the global implementation of the BI/Data Portal, establishing a centralized access point for reports, data insights, and analytics, thereby enhancing stakeholder accessibility and engagement.
• Worked directly with Data Director and Product Owners to implement Progressive Disclosure of Information technique in report design, ensuring end users could navigate the reports seamlessly and access detailed data progressively without overwhelming them. This approach increased user engagement and report adoption.
• Created and coordinated reporting on interdependencies across in-flight projects within the data program, providing senior stakeholders with enhanced visibility.
• Acted as the main liaison between cross-functional teams, senior management, and external stakeholders, facilitating effective communication and decision-making.
• Led data quality,
YOMTA was a digital platform for creating forms, quizzes, and surveys, serving notable clients such as UNICEF, Red Cross and IESE University among others, demonstrating innovation and market understanding.
Accomplishments:
• Product Development and Management of Operations: defined the product vision and roadmap, and managed the entire product lifecycle. Continuously adapted the platform based on client feedback, introducing innovative features to enhance user satisfaction.
• Client Acquisition and Marketing: Successfully secured high-profile clients like UNICEF, Red Cross, Pompeu Fabra and IESE University. Developed and executed a comprehensive marketing plan, increasing brand awareness and driving user engagement.
• Team Leadership: Led a multidisciplinary team, fostering a collaborative environment to achieve project milestones and business goals.
Reported directly to the Global Director of Operations, I was tasked with identifying process inefficiencies and devising and implementing solutions to enhance operational efficiency.
Accomplishments:
• Conducted ad-hoc analyses of hotel operations to identify inefficiencies, proposing and implementing strategic solutions to optimize operational performance.
• Collaborated with cross-functional teams to redesign processes, resulting in significant reductions in operational bottlenecks and enhanced productivity.
Accomplishments:
• Led cross-functional digital projects for digital platforms, overseeing IT operations for printing, distribution, and ERP systems (SAP, Salesforce).
• Led the implementation of best practices and standardized processes to improve program execution. Utilized Agile methodologies to enhance project delivery, resulting in a 20% reduction in project cycle time and a 40% increase in customer satisfaction.
• Developed and maintained comprehensive dashboards and reports to track project and program performance. Provided insights and recommendations to senior management based on data-driven analysis.
• Served on the digital strategic committee of Grupo Godó and La Vanguardia, developing the strategy for transitioning from a paper-based subscription model to a digital subscription model.
Working directly with the Global Director of Operations, I was tasked with devising and implementing an ad-hoc digital solutions to enhance operational efficiency.
Accomplishments:
• Led the development and implementation of a custom time management digital tool for the F&B division, significantly improving operational efficiency.
• Educated hotel managers and senior stakeholders on new digital tools and best practices.
• Assessed and re-engineered workflows to minimize waste and enhance the effectiveness of operational activities.
Accomplishments:
• Led the implementation of the I+D SmartPages project in collaboration with the Google News Initiative, leveraging machine learning to deliver personalized news content to digital newspaper readers.
• Spearheaded the successful implementation of the Salesforce Sales Cloud platform with a third-party vendor, significantly enhancing sales processes and data management.
• Trained sales teams, senior stakeholders, and directors on Salesforce utilization, including best practices and advanced reporting capabilities.
• Led the assessment, development, and implementation of a custom digital platform for placing and delivering advertisements on radio and streaming platforms.
Accomplishments:
• Assessed and enhanced continuous delivery processes for the digital newspapers lavanguardia.com and mundodeportivo.com, achieving a 90% reduction in production roll-out errors. This significantly improved operational efficiency and resource utilization.
• Conducted a request for proposal (RFP) for the SAP IS-M-SD module to manage print newspaper subscriptions.
Accomplishments:
• Implemented the e-Justicia.cat digital transformation initiative across 59 civil courts in Barcelona.
Accomplishments:
• Developed and executed a comprehensive business and marketing strategy for ITGlassNews, contributing to the company's recognition and success at the first Google Hackathon in Europe.
• Created personalized presentations for potential clients, highlighting use cases of our technology.
• Developed and presented comprehensive business plans for a company spinoff, including business definition, product strategy, market research, cash flow analysis, and financial projections, securing senior management buy-in and funding.
Fundamental Programming Concepts: Control Structures, Functions, Data Structures, File I/O, Error Handling, Libraries and Modules, Object-Oriented Programming, Web Programming Basics Programming and Development: Programming Languages (C, Python, SQL, JavaScript), Algorithms and Data Structures, Web Development (HTML, CSS, JavaScript, Flask), Software Development Principles, Debugging and Testing, Memory Management, File Systems, Networks Search Algorithms and AI: Depth-First Search (DFS), Breadth-First Search (BFS), A* Search, Propositional Logic, Predicate Logic, Probability Theory, Bayesian Networks, Constraint Satisfaction Problems, Optimization Algorithms, Supervised Learning, Unsupervised Learning, Neural Networks, Text Processing, Sentiment Analysis, Deep Learning, Implementing AI in games, Real-world problem solving
Strategic Marketing Planning: Core courses, Quantitative and Financial Techniques Applied to Marketing, Identification of Market Opportunities, Marketing Strategy Elective courses: Global Vision of International Business Reality, Consumer Insights: Market Research Core courses: Market Research: Generating Consumer Insights, Marketing Analytics and Big Data, Consumer Behaviour, Brand Management and Planning, Integrated Communications Elective courses: Shopper Marketing (Retail), Communication Management, Digital Marketing, Relational Marketing, International Marketing
Basic Training: Business Economics, Introduction to Business Law, Introduction to Economics, Mathematics I, Sociology, Accounting I, Business Administration, Economic History, Mathematics II, Microeconomics, Macroeconomics, Public Sector Economics, Statistics I, Statistics II Compulsory: Accounting II, Spanish Economic Environment, World Economic Environment, Commercial Law, Financial Mathematics, Human Resources, Principles of Marketing, Analytical Accounting, Business Econometrics, Financial Management, Principles of Taxation, Strategic Management, Business Taxation, Forecasting Methods, Industrial Organization, Operation Management, Strategic Marketing, Analysis of Financial Statements, Corporate Finance