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Germin El Zoghby, Support Manager

Germin El Zoghby

Support Manager·El Zayat Tourism & Hospitality

Egypt

Master's degree, Marketing

Work experience

Total years of experience: 10 years, 6 months

Support Manager

December 2014 - June 2016

El Zayat Tourism & Hospitality

Alexandria, Egypt

December 2014 - June 2016

Responsible for planning, preparing and delivering all the needed Logistical and Administrative Tasks that support and ensure the successful activation of Company and Client Plans and/or Projects within the Tourism and Hospitality Industry in KSA & GCC Markets. Key Responsibilities;
- Leading and managing the Support Team
- Budget preparation and cost control
- Projects, Events and Market Visits execution and management
- Preparation and submission of Client Reports
- Database management
- Building and developing relations with Travel Trade, Media, Corporations, Hotels and Airlines in KSA and GCC

Company industry:
Business Consultancy Services
Job role:
Management

PA to Chairman

April 2012 - November 2014

El Zayat Tourism & Hospitality

Alexandria, Egypt

April 2012 - November 2014

Along with the day-to-day Admin and Office tasks, other duties included assisting the Chairman with;
- Project and Events preparation, management and communication
- Monitoring the Business Development Teams’ activities in accordance with Plans and KPIs
- Conducting researches, proposals and presentations
- Preparing Client Reports
- CRM management

Company industry:
Business Consultancy Services
Job role:
Management

Project Manager

October 2011 - February 2012

Concepts Consulting LLC

Alexandria, Egypt

October 2011 - February 2012

Engaging and activating a number of Marketing Consultancy Services (Market Researches, Feasibility Studies, Mystery Shoppers, etc.) on a project basis such as;
- Marketing Plan preparation and activation for Waritex Company
- Designing a Loyalty Program for Naga Homme
- Updating Company Website to improve online presence

Company industry:
Business Consultancy Services
Job role:
Marketing and PR

School Manager - Administration

September 2010 - August 2011

The British School of Alexandria

Alexandria, Egypt

September 2010 - August 2011

Key Responsibilities;

- Managing and handling all Domestic Staff
- Liaising and managing the Site Manager to ensure that all Campus and Staff Apartments' maintenance are dealt with as efficiently as possible
- Handling all the necessary Administrative and Logistical requirements needed for School Events

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Marketing Coordinator

September 2008 - August 2010

The British School of Alexandria

Alexandria, Egypt

September 2008 - August 2010

Key Responsibilities;

- Developing all Marketing Assets and Collaterals (Print and Online)
- Updating the Website to improve online presence
- Managing all marketing related projects
- Events management

Company industry:
Primary, Prep, & Secondary School
Job role:
Marketing and PR

PA to Secondary Team Leader

February 2006 - August 2008

The British School of Alexandria

Alexandria, Egypt

February 2006 - August 2008

Key Responsibilities;

- Handling Students, Staff and Parents enquiries and problems
- Meetings scheduling
- Assisting in the preparation of Student Reports
- Managing Departmental Events
- Assisting IGCSE Examinations Officer
- Conducting Administrative Tasks as assigned by the Secondary Team Leader

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Assistant Sales & Marketing

July 2004 - September 2004

El Salamlek Palace & Hotel

Alexandria, Egypt

July 2004 - September 2004

Key Responsibilities;

- Building and maintaining a network of relationships with Corporations and Travel Agents
- Events management
- Developing, promoting and selling Room Nights

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

Education

Arab Academy for Science, Technology and Maritime Transport

November 2006

November 2006

Master's degree, Marketing

Egypt

GPA (point): 4.0 out of 4

GPA (point): 4.0 out of 4

NA

Arab Academy for Science, Technology and Maritime Transport

June 2004

June 2004

Bachelor's degree, Marketing

Egypt

GPA (point): 4.0 out of 4

GPA (point): 4.0 out of 4

NA

The British School of Jeddah

June 2000

June 2000

High school or equivalent, N/A

Saudi Arabia

GPA (percentage): Excellent%

GPA (percentage): Excellent%

NA

Skills

Promoting
Expert
Promoting
Expert
Administration
Expert
Administration
Expert
Maritime
Expert
Maritime
Expert
Parents
Expert
Parents
Expert
Science
Expert
Science
Expert
MS Office
Expert
MS Office
Expert
Teamwork
Expert
Teamwork
Expert
Management and Leadership
Expert
Management and Leadership
Expert
Internet and CRM
Expert
Internet and CRM
Expert
Problem Solving
Expert
Problem Solving
Expert
Organizational Skills
Expert
Organizational Skills
Expert
Promoting
Expert
Promoting
Expert
Administration
Expert
Administration
Expert
Maritime
Expert
Maritime
Expert
Parents
Expert
Parents
Expert
Science
Expert
Science
Expert

Languages

Arabic
Native Speaker
English
Expert

Recommendations

Aly ElZayat

Jun 2016

Jun 2016

Chairman & MDManager

Germin is dedicated and hardworking professional, and with her past experience and ownership approach we believe she will be an additional asset when joining a new company.

Hobbies

  • Travelling and experiencing new destinations and cultures