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Ghadeer Alarifi, Responsible for digital media and marketing

Ghadeer Alarifi

Responsible for digital media and marketing·KSrelief

Saudi Arabia

Master's degree, Business and Marketing

Work experience

Total years of experience: 12 years, 4 months

Responsible for digital media and marketing

March 2019 - Present

KSrelief

Saudi Arabia

March 2019 - Present

Company industry:
Marketing
Job role:
Marketing and PR

Manager

May 2018 - February 2019

Malath

Saudi Arabia

May 2018 - February 2019

Understanding and analysis client's needs
Work with sales team to identify new opportunities and growth
Handling development of products and services Create new ideas of cross selling of company products to online clients
Handling online cases: problems and services Support the online clients and handling their cases
Monitoring and following online sales productions
Helping to create new solutions of online sales portal

Company industry:
Insurance & TPA
Job role:
Sales

Strategic development specialist

October 2014 - August 2015

Tawuniya company

Riyadh, Saudi Arabia

October 2014 - August 2015

• Gather insights to client needs
• Discuss product ideas and evaluate risks associated with them
• Coordinate the resolution of open issues with other departments
• Report on KPIs, exceptions and future expectations
• Identify cross-selling opportunities and develop plans
• Report on progress or performance and escalate issues or approval requests
• Plan promotions, products, pricing, and presentations for direct clients

Company industry:
Insurance & TPA
Job role:
Research and Development

Sales

June 2011 - September 2014

Tawuniya company

Riyadh, Saudi Arabia

June 2011 - September 2014

• Obtains client information by answering telephone calls; verifying information.
• and respond to emails
• handle customer inquiries both telephonically and by email
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• manage and resolve customer complaints
• provide customers with product and service information
• enter new customer information into system
• update existing customer information

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Education

Bangor University

December 2017

December 2017

Master's degree, Business and Marketing

United Kingdom

GPA (percentage): 70%

GPA (percentage): 70%

For those wishing to start, or further develop, careers in marketing. It explores the principles, theoretical concepts and practice of marketing within the context of business and management and focus on developing academic and applied skills in Marketing including advertising, brand management and loyalty, customer service, public relations and market research. also develop knowledge and skills across a broader range of business and management subjects, including organisations, their management and the changing external environment An important objective is to provide relevant analytical training in the latest strategic, managerial and industrial developments in Marketing both the public and private sectors. and looking at marketing at local, national and global levels developing skills in strategic analysis, problem-solving and decision making.

The institute of banking

August 2011

August 2011

Bachelor's degree, Insurance

Saudi Arabia

GPA (point): 0 out of 5

GPA (point): 0 out of 5

-

Institute of Banking Studies

July 2011

July 2011

Diploma, Insurance

Saudi Arabia

GPA (point): 4 out of 5

GPA (point): 4 out of 5

-

Skills

Research Skills
Expert
Research Skills
Expert
Language Skills
Expert
Language Skills
Expert
Sales skills
Expert
Sales skills
Expert
Computer Skills
Expert
Computer Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Communication skills
Expert
Communication skills
Expert
Microsoft office
Expert
Microsoft office
Expert
Personal Skills
Expert
Personal Skills
Expert
Computer skills
Expert
Computer skills
Expert
Research Skills
Expert
Research Skills
Expert
Leadership and management Skills
Expert
Leadership and management Skills
Expert
Language Skills
Expert
Language Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Computer Skills
Expert
Computer Skills
Expert
Sales skills
Expert
Sales skills
Expert

Languages

English
Expert
Arabic
Native Speaker