غدير مصطفى, Administrative assistant

غدير مصطفى

Administrative assistant

Forum International

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
دبلوم, ادارة فنادق
الخبرة
3 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 5 أشهر

Administrative assistant في Forum International
  • الإمارات العربية المتحدة
  • يناير 2014 إلى مايو 2014

Forum International, Dubai UAE.
Jan 2014 - Present
Administrative assistant
• Maintains workflow by studying methods; implementing cost reductions; and developing reporting
procedures.
• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems,
forms control, office layout, and budgetary and personnel requirements; implementing changes.
• Develops administrative staff by providing information, educational opportunities, and experiential growth
opportunities.
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying
solutions.
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs;
maintaining equipment inventories; evaluating new equipment and techniques.
• Provides information by answering questions and requests.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed
supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Completes operational requirements by scheduling and assigning administrative projects; expediting
work results.

Receptionist في Jollie Ville Hotel Sharm Elsheikh
  • يناير 2012 إلى ديسمبر 2013

Jollie Ville Hotel Sharm Elsheikh
2012 - 2013
Receptionist
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
Mobinil

Telesales
  • يناير 2011 إلى يناير 2012

2011 - 2012
Telesales
• Managing databases
• Achieving targets
• Helping clients
• Calling prospective clients
• Informed customers about sales and promotions in a friendly and engaging manner.


Strength
• Excellent communication skills
• MS Office proficient
• Objective Oriented, Innovative, Participative and always work on set goals
• Quick to learn with excellent retention capability & value time focuses on priorities
• hard worker, work under pressure
• Effective team player
• Superior organization skills
• Exceptional multi-tasker
• Confident &highly motivated person with good interpersonal skills

الخلفية التعليمية

دبلوم, ادارة فنادق
  • في جامعة
  • يناير 2012

Specialties & Skills

Hotel Management
Administrative Support
Staff Management
ANSWERING
CLIENTS
CONFIDENT
DOCUMENTING
GREETING
RECEPTION
RECEPTIONIST
SECURITY
TELECOMMUNICATION
TELEPHONE

اللغات

العربية
متمرّس
الانجليزية
متمرّس