ghadeer mustafa, Administrative assistant

ghadeer mustafa

Administrative assistant

Forum International

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, ادارة فنادق
Experience
3 years, 5 Months

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Work Experience

Total years of experience :3 years, 5 Months

Administrative assistant at Forum International
  • United Arab Emirates
  • January 2014 to May 2014

Forum International, Dubai UAE.
Jan 2014 - Present
Administrative assistant
• Maintains workflow by studying methods; implementing cost reductions; and developing reporting
procedures.
• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems,
forms control, office layout, and budgetary and personnel requirements; implementing changes.
• Develops administrative staff by providing information, educational opportunities, and experiential growth
opportunities.
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying
solutions.
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs;
maintaining equipment inventories; evaluating new equipment and techniques.
• Provides information by answering questions and requests.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed
supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Completes operational requirements by scheduling and assigning administrative projects; expediting
work results.

Receptionist at Jollie Ville Hotel Sharm Elsheikh
  • January 2012 to December 2013

Jollie Ville Hotel Sharm Elsheikh
2012 - 2013
Receptionist
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
Mobinil

Telesales
  • January 2011 to January 2012

2011 - 2012
Telesales
• Managing databases
• Achieving targets
• Helping clients
• Calling prospective clients
• Informed customers about sales and promotions in a friendly and engaging manner.


Strength
• Excellent communication skills
• MS Office proficient
• Objective Oriented, Innovative, Participative and always work on set goals
• Quick to learn with excellent retention capability & value time focuses on priorities
• hard worker, work under pressure
• Effective team player
• Superior organization skills
• Exceptional multi-tasker
• Confident &highly motivated person with good interpersonal skills

Education

Diploma, ادارة فنادق
  • at جامعة
  • January 2012

Specialties & Skills

Hotel Management
Administrative Support
Staff Management
ANSWERING
CLIENTS
CONFIDENT
DOCUMENTING
GREETING
RECEPTION
RECEPTIONIST
SECURITY
TELECOMMUNICATION
TELEPHONE

Languages

Arabic
Expert
English
Expert