Ghadeer Shamah

• Accounts Receivable & Debt Collection: Managed customer credit accounts and monthly installment schedules, achieving a
100% debt collection rate through proactive communication and professional follow-up.
• Cost Accounting & Valuation: Calculated the Landed Cost of inventory by factoring in purchase prices, transportation, and
shipping expenses to determine accurate final product valuation.
• Inventory Reconciliation: Performed regular checks to ensure physical stock levels align with financial records.
• Expense Management & Profitability: Tracked and analyzed monthly operational expenditures (OpEx), including rent and
utilities, while reconciling total sales against costs to monitor business profitability.
• Cash Flow Monitoring: Managed daily cash flow tracking to maintain liquidity and support operational needs.
• Direct Customer Engagement: Acted as the primary point of contact for customers, effectively resolving inquiries and
service issues face-to-face to ensure high satisfaction.
• Financial Reporting: Prepared detailed monthly financial reports and managed daily cash flow monitoring using Microsoft
Excel.

• Direct Patient Interaction: Managed face-to-face communications with patients, guiding them through the billing process and
addressing their concerns with professionalism and empathy.
• Billing & Documentation: Recorded and processed patient billing transactions with 100% accuracy in digital systems.
• Financial Support: Collaborated with finance staff to reconcile discrepancies and assisted with monthly financial reporting.