Ghaida AlNamlah

▪ Understand and gather business requirements from stakeholders for more than 45 RFC’s
▪ Analyze impact on business & applications for projects, including - but not limited to:
▪ Intraday Liquidity Risk Monitoring
▪ Offline Authorization for Debit Cards
▪ Enquiry System for SWIFT/SARIE messages
▪ ATM Enhancement
▪ EDD/CTP
▪ Online Banking Enhancements
▪ VAT Implementation Project: Lead BA and VAT project team member working directly with VAT consultants and analyzing VAT implementation regulations to set compliant requirements. Conducted VAT sessions for all business units to deliver VAT system changes.
▪ Translate business requirements to functional requirements & support stakeholders during UAT
▪ Identify process gaps and initiate innovative solutions using business process modeling
▪ Manage vendor communication

 Participated in developing technical specifications of the consumer section product line
 Tested and evaluated new products/services against their specification
 Helped over 15 new members in the integration of their system with SIMAH
 Provided the proper training and support to over 10 members
 Assisted in the preparation of timely and accurate reports to meet requirements
 Supported SIMAH’s member’s in their day-to-day operation activity with SIMAH’s system
 Managed communication with vendor to develop system enhancements

Helped create yearly budgets
Analyzed current budgets
Handled day to day activities regarding to processing of accounts payable
Wrote MI reports
Analyzed GL details