Project Assistant, Case Management /Adjudications Support- RSC
International Organization for Migration - IOM
مجموع سنوات الخبرة :14 years, 3 أشهر
Undertake case management activities in an assigned area, such as file integrity, program access, casework, field team, adjudications support, scheduling or pre-departure services.
Assist in the efficient and effective management of refugee case files and medical records, including, if assigned, undertaking such duties as creating new case files, distributing case files, filing returned files, keeping accurate and comprehensive track of files through the file tracking system, scanning files and transforming case files into travel packets.
Undertake refugee form fill interviews for the purposes of recording biographical information, including, if assigned, accurately completing necessary forms, correctly entering data into the Worldwide Refugee Admissions Program System (WRAPS) and other databases, scanning, photocopying, attaching and filing documents, translating basic documents, and photographing applicants in accordance with established Standard Operating Procedures (SOPs).
Assist with the organization and/or scheduling of refugee appointments, including, if assigned, running ad hoc reports, entering data into schedules in WRAPS or another database, updating schedules, issuing notifications, visiting applicants in camps and other locations to relay appointment information, and/or assisting with circuit ride logistics.
Assist with the adjudication of refugee case files by providing, if assigned, interpretation during interviews, data entry services, logistical support and assisting with the notification of results to refugee applicants as needed.
Update WRAPS with biographical and other sensitive information such as interview dates, US Citizenship and Immigration Services (USCIS) interview and fingerprint results, medical data and resettlement location preferences, and, if assigned, activate processes such as program access verification, security checks or assurances as required.
Undertake quality assurance checks of refugee files and case data in WRAPS as directed by Case Management team members or supervisors.
Provide regular reports on work being accomplished to the Project Focal Point, Case Management, and/or other supervisors and team members.
Demonstrate a solid understanding of the USRAP, SOPs and WRAPS, as well as the ability to remain professional, impartial and unbiased during all interactions with refugee applicants and colleagues.
Maintain and ensure the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert the Project Focal Point, Project Coordinator or RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.
Perform such other duties as may be assigned.
Competencies (Behavioral and Technical):
A)Provides constructive feedback to colleagues; B) Writes clearly and effectively, adjusting wording to the intended audience, C) Provides fair, accurate, timely, and constructive staff evaluations, D) Follows all relevant procedures, processes, and policies, E)Identifies risks and makes contingency plans F) creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA); G) incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; H) displays awareness of relevant technological solutions; I) have job manners and principle, I) Meets deadline, cost, and quality requirements for outputs, J) Monitors own work to correct errors, K) Takes responsibility for meeting commitments and for any shortcomings, L) Identifies the immediate and peripheral clients of own work
offering individual or small group attention engaging children in enjoyable experiences with literature — writing, reading and listening helping children feel successful by giving positive feedback and support helping with homework in ways that extend children's understanding and interest modeling through your own actions that reading and writing are pleasurable and valuable activities extending or supporting the literacy learning that happens within the classroom.
Follow ethical codes that protect the confidentiality of information.
Identify and resolve conflicts related to the meanings of words, concepts, practices, or behaviors.
Translate messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.
Proofread, edit, and revise translated materials.
Adapt translations to students' cognitive and grade levels, collaborating with educational team members as necessary.
Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.
Read written materials such as legal documents, scientific works, or news reports, and rewrite material into specified languages.
Refer to reference materials such as dictionaries, lexicons, encyclopedias, and computerized terminology banks as needed to ensure translation accuracy.
Compile terminology and information to be used in translations, including technical terms such as those for legal or medical material.
Listen to speakers' statements in order to determine meanings and to prepare translations, using electronic listening systems as necessary.
Check original texts or confer with authors to ensure that translations retain the content, meaning, and feeling of the original material.
Compile information about the content and context of information to be translated, as well as details of the groups for whom translation or interpretation is being performed.
Discuss translation requirements with clients, and determine any fees to be charged for services provided.
Adapt software and accompanying technical documents to another language and culture.
Educate students, parents, staff, and teachers about the roles and functions of educational interpreters.
Train and supervise other translators/interpreters.
Travel with or guide tourists who speak another language.
1) Going to students' homes, libraries, or schools to conduct tutoring sessions. 2) Schedule tutoring appointments with students or their parents. 3) Research or recommend textbooks, software, equipment, or other learning materials to complement tutoring. 4) Prepare and facilitate tutoring workshops, collaborative projects, or academic support sessions for small groups of students. 5) Participate in training and development sessions to improve tutoring practices or learn new tutoring techniques. 6) Organize tutoring environment to promote productivity and learning. 7) Monitor student performance or assist students in academic environments, such as classrooms, laboratories, or computing centers. 8) Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments. 9) Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.
Being punctual for my volunteer duty or shift; Being reliable and responsible; Communicating any issues or concerns which are likely to affect my volunteer duties; Doing duties as assigned and directed; Accepting guidance from the Volunteer Coordinator or supervisor; willing to learn and participate in orientation, training programs, and meetings; Understanding the role of the paid staff, maintaining a smooth working relationship with them and staying within the bounds of the volunteer role; Keeping sensitive organizational information confidential; Complying with the policies and procedures of the organization.
• Strive to meet and exceed personal, category and store goals and individual KPIs.
• Actively build client book; follow-through with clients requests, concerns and inquiries; maintain client correspondence to build and
enhance relationships and drive sales.
• Service customers according to the Louis Vuitton Signature selling ceremony and quality service expectations.
• Continuously build knowledge of company history, heritage, product, and the competitive market.
• Maintain a professional appearance and behaviors and follow Louis Vuitton dress code standards and etiquette.
• Handle special requests such as in-store repairs, special orders, hot-stamping, returns, etc.
• Support all company initiatives as they relate to product launches, client service and selling
• Partner with the team towards achieving store goals.
• Maintain open/ongoing communication and positive, professional relationships with store management, peers and other levels of
company personnel.
• Act as a positive role model, representing the brand appropriately at all times.
• Where requested, participate in the training of new service associates.
• Adhere to company policies and procedures at all times.
• Maintain all practices, policies and systems as specified by Keep all philosophy.
• Participate in cycle and inventory counts.
• Effective utilization of POS system, DREAM and other systems, as necessary.
• Perform store maintenance functions as needed or assigned.
• Perform opening/closing duties store as needed.
• Participate in company asset protection.
• Participate in maintenance of visual standards.
Pro Makeup Artist
. Assist in directing the day-to-day operations of the retail store.
· Ensures customer needs are met, complaints resolved, and service is quick and efficient.
· Motivate, train, coach, and supervise personnel.
· Lead, and execute short term and long term sales plans for success.
· Ensures all products and displays are merchandised effectively to maximize sales and profitability.
· Assist with supervising inventory management and purchase of product as needed for the store.
recruiting and staffing logistics;
performance management and improvement tracking systems;
employee orientation, development, and training logistics and record keeping;
assisting with employee relations;
company-wide committee facilitation and participation;
company employee communication;
compensation and benefits administration and record keeping;
employee safety, welfare, wellness, and health reporting; and
employee services;
maintaining employee files and the HR filing system;
assisting with the day-to-day efficient operation of the HR office.
Make up artist managing and motivating a team to increase sales and ensure efficiency; managing stock levels and making key decisions about stock control; analyzing sales figures and forecasting future sales; analyzing and interpreting trends to facilitate planning; using information technology to record sales figures, for data analysis and forward planning; dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development; ensuring standards for quality, customer service and health and safety are met; resolving health and safety, legal and security issues; responding to customer complaints and comments; organizing special promotions, displays and events; attending and chairing meetings; updating colleagues on business performance, new initiatives and other pertinent issues; touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues; maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; initiating changes to improve the business dealing with sales, as and when required.
Sell telecommunications products and services to both individuals and companies. Sell VoIP for corporate technology and communications systems. Build market position by locating, developing, defining, negotiating, and closing business relationships. Keep abreast of current technology trends. Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios. Book and install new lines/circuits/bundles/services to meet established monthly quotas. Write and submit accurate orders. Design customized, cost-effective solutions for the client. Manage a territory using technology, prioritization and time management skills. Submit pricing and pre-qualification requests reflecting the client's requirements. Maintain an updated database in sales database including all activities, partners, and opportunities with their current status. Maintain open and effective lines of communication throughout the organization to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship. Capture and review any competitive intelligence gathered and proactively communicates this information to marketing. Define personal and corporate revenue objectives.
Make certain guest service is friendly, helpful and fast Complete ticket purchase transactions by: Greeting each guest and identifying tickets requested Reading a computer screen, operating a keyboard or dispensing manual tickets Completing a credit card transaction or collecting cash and making accurate change Thanking the guest Ensure the security of all box office cash and tickets Keep box office clean and well organized and update box office signage Distribute and understand how to operate assisted moviegoing equipment Enforce ratings to keep underage guests from accessing auditoriums with adult content Perform daily box office maintenance duties and complete various reports as needed Answer questions from guests and resolve any concerns Assist with other functions as instructed by the General Manager Uphold high standards and deliver entertaining company-wide programs Proficient guest service, administrative and follow-up skills Comfortable communication and cooperation with guests, supervisors, peers, subordinates, vendors or partners Ability to communicate and work effectively with guests in high-volume setting Good verbal communication skills as well as math and cash handling skills
graduated
trainee
HR assistant
certified
trainee front desk and management
certified
french certificate
