Office Manager
Ductsox
Total years of experience :17 years, 6 Months
• Position Report: To Managing Director.
Start-up Operation:
Build a business plan.
Assess finances.
Determine legal structure.
Register with the government.
Build the team.
Select best vendors.
Brand the product.
Responsibilities
• Evaluating employee performance and providing feedback.
• Recognizing employee achievements and encouraging excellence in the work environment
• Support sales plans.
• Conducting regular operations meetings.
• Briefing employees on current sales goals, promotions, and other relevant information.
• Organizing marketing activities and events for the branch (Exhibitions, conferences)
• Increasing brand awareness for the company within the community.
• Resolving customer problems as needed.
• Managing branch budgets.
• Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals.
• Dealing with international forwarders to sign annul contracts.
• Adhering to high ethical and professional standards
Marketing Achievements:
- Customers training events.
- ASHRAE Cairo Expo 2017 (4-7th May) - Cairo /Egypt
- Big 5, International building & Construction Show (26-29th) 2017 Dubai /UAE
Marketing Responsibilities:
• Takes care of event coordination activities.
• Design, Plan and execute events within the available budget.
• Identify and Negotiate with vendors for the best deals.
• Support and design presentations, invitations, product brochures, product samples, give aways, web content, newsletters.
Managing G.M calendar, appointments and updating for contacts.
Excellent G.M office visitors, delegations hospitality skills and customer service.
Assisting with all aspects of administrative management, directory maintenance.
Scheduling and coordinating meetings, interviews and other similar activities
Sending out and receiving mail and packages.
Preparing business correspondence, typically using Microsoft Office (Word, Excel, PowerPoint, Outlook)
Arrange conferences material, meetings, and travel reservations (Tickets, Hotel booking, pickup, and meeting schedules. etc) .
Managing files.
Performing multifaceted general office support
Sending and receiving forms for the company
All day-to-day operation matters
Job Description
• Job Title: Commercial Manager
• Position Report: To G.M.
• Duties:
a. Maintain and develop a computerized customer and prospect database.
b. Plan and implement marketing strategy, including advertising and PR.
c. Plan and carry out direct marketing activities.
d. Develop ideas and create offers for direct mail and marketing to major accounts by main market sector and company products.
e. Respond to and follow up sales enquiries by post and telephone In/Out side Jordan (Develop and drive client relationships )
f. Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff.
g. Monitor and report on activities and provide relevant management information.
h. Maintain and report on equipment and software suitability for direct marketing sales reporting purposes.
i. Liaise and attend meeting with other company functions necessary to perform duties and aid business and organizational development.
j. Manage the external agency activities of telemarketing and research.
k. Attend training and to develop relevant knowledge and skills.
l. Maintain and developing corporate image and reputation, and protect and develop the company’s brands via suitable PR activities.
Other activities
i. Issuance of Proforma invoices (P.I) as per sales condition and auditing of letter of credits related of P.I.
ii. Follow up due payments from clients as per P.I
iii. Total involvement in logistics issues related to goods shipments regionally and internationally (negotiation with forwarders & clearance companies )
iv. Coordinating of internal company systems such quality systems (ISO) and implementation.
• Job Purpose Summary: Manage the flow of information between the various departments of a company.
• Duties:
o Create process documentation for all queries and reports.
o Ensure high standards and quality of work completed.
o Assist Marketing team in creating presentations, proposals & research documents.
o Pull and gather data for weekly New Business meetings and Client Services meetings.
o Meeting support (keep everyone organized and on track)
o Research and inform if any competing agencies.
o Assist in ordering, printing and assembling all marketing materials
o Send media kits and letters to potential clients.
o Submit weekly reports on current marketing news or other specific industry information.
o Organize new/old contracts, and follow up on any contract issues.
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