System Admin
Raban Al-Safina
Total years of experience :15 years, 7 Months
* Information Technology Service officer at Basra Office.
* Manage and operate Electronic Portals Project with Basra Oil Company in Bab Al-Zubair
and AL-Makaina.
* Administrator of G Suite account in Basrah office.
* Administrator of Microsoft office 365 account in Basra Oil Company in Bab Al-Zubair and
AL-Makaina.
* Working knowledge of major networking components & hardware components.
*Extensive knowledge of Microsoft based operating systems, including Windows Server 2008 R2, Windows 7,
Windows 8.1 and Windows 10.
* Extensive knowledge Kerio Winroute Firewall, New Firewall Internet Filtering Software Blocks Malware Distribution Sites.
* Extensive knowledge Symantec Backup Exec 2012: Administration.
*Executive knowledge VoIP system.
* Executive knowledge kaspersky Security Center & OfficeScan Endpoint Protection.
* Extensive knowledge to manage and repair printer Canon & HP with different model.
* Extensive knowledge to manage lenel system security technology, like camera fixed & PTZ, card reader, turnstile door, integrated Biometric and Smart Card &Network Video Recorder (Lenel NVR) Management, Dahua camera system.
* Ability to explain technical issues clearly to non-technical colleagues.
* Experience of performance measurement, capacity and tuning issues.
* Good presentation and facilitation skills.
* Understanding of databases and data modeling / design techniques.
* Working knowledge Database CCC programs HRMS, MIDAS, Talisman, VBC and Atlas.
*Extensive knowledge Walkie-talkie system.
*Managing a team of over 5 administrative & technical staff.
*Strengthening the IT infrastructure through to implementing new technologies.
* Responsible for hardware and software installation, maintenance and repair.
* Performing routine audits of systems and software.
* Manage the IT budgets and expenditure on hardware and software.
*Developing & maintaining the company IT systems, software and databases.
* Recommending and implementing improvements and efficiencies.
* Reporting to the IT Director& Chief Executive.
* Having excellent time management, confidentiality & communication skills.
* Having strong IT, commercial, planning and budgeting skills.
*Management of server software and associated backup routines.
* To evaluate, test, advise, train and support I.T. related projects.
* Procurement of IT hardware, software and maintenance products & services
*. Responsible for the recruitment and training of new staff.
* Writing documentation for ICT procedures, security and disaster recovery.
*Maintaining documentation of changes regarding users, functions & systems.
* Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
If there is one company that has managed to work hand in hand with the most up to date technologies and cope with the recent revolution in third generation CDMA technologies; it is Itisaluna Abr Al Iraq, the latest National Fixed Wireless Voice and Data
*Responsible for networking, design, installation and maintenance services.
* Supporting users and network administrators over the telephone and by email.
* Maintain the company's network infrastructure.
* Networking and providing support for Windows issues.
* Configuration and testing of any new hardware and software.
*Travelling to client sites to help with installs, deployment, and troubleshooting.
* Management of the daily data backup and retrieval scheme.
*Installing and operating Windows desktop and server operating systems.
* TCP/IP networking and hardware maintenance and repair.
* Training new employees.
*Assistance with training of staff and compiling procedural documentation.
* Assisting the network manager with support requests.
* Ensure computer hardware is safe & complies with health and safety legislation.
*Applying patches in accordance with company procedures.
*Experience as a Team Leader for projects and systems migrations.
*Excellent customer facing skills.
*A positive attitude towards customer service and good communication skills.
* Experience of Windows server 2003, Exchange /XP professional / office 2003.
* Commercial technical support experience of servers and network infrastructure.
* Ability to be clear & concise when explaining technical procedures to customers.
Computer engineering