ghassan mertah, sales / customer service

ghassan mertah

sales / customer service

QATAR AIRWAYS

Location
Qatar
Education
High school or equivalent, English literature
Experience
10 years, 4 Months

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Work Experience

Total years of experience :10 years, 4 Months

sales / customer service at QATAR AIRWAYS
  • Qatar - Doha
  • My current job since April 2016

my work based in Hamad international airport in the duty free of Qatar airways, our task is to deliver unforgettable customer experience through accomplishing 5 stars standards, we make sure passengers will certainly would choose us again as a airline, moreover we are basically have to maximize sales of the duty free and reach the expected targets, we meet hundreds of many different nationalities transiting in Hamad international airport .

sales / customer service at SPARKA MODA
  • Tunisia
  • May 2012 to June 2014

sparka moda company located in the palmariom mall tunisia, the day begins with managing the stocks and make orders, followed by greeting the customer, and help them to find what can suit them of the products we have, finally wishing for them a nice day and making sure they will visit us again, the work ends when with accounting work done .

  • to

TUNISIAN

Education

High school or equivalent, English literature
  • at university of manouba
  • August 2017

Specialties & Skills

Concierge Services
Client Interfacing
Staffing Services
Customer Service
Receptionist
LISTENING
INNOVATIVE
TEAMWORK
TEACHING
LANGUAGES
PUBLIC SPEAKING

Languages

Arabic
Expert
English
Expert
French
Expert
German
Beginner

Training and Certifications

work shop for adult leaders in teaching English (Training)
Training Institute:
Amideast
Duration:
48 hours