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Ghassan Naeem, Loan Processor

Ghassan Naeem

Loan Processor·sabb

Saudi Arabia

Diploma, MCP

Work experience

Total years of experience: 14 years, 5 months

Loan Processor

April 2012 - Present

sabb

Jubail, Saudi Arabia

April 2012 - Present

1) Approve loans within specified limits, and refer loan applications outside those limits to management for approval.

2) Meet with applicants to obtain information for loan applications and to answer questions about the process.

3) Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

4) Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

5) Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

6) Review and update credit and loan files.
7) Review loan agreements to ensure that they are complete and accurate according to policy.

8) Compute payment schedules.

9) Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs.

10) Submit applications to credit analysts for verification and recommendation.

11) Handle customer complaints and take appropriate action to resolve them.

12) Work with clients to identify their financial goals and to find ways of reaching those goals.

13) Confer with underwriters to aid in resolving mortgage application problems.

14) Negotiate payment arrangements with customers who have delinquent loans.

15) Market bank products to individuals and firms, promoting bank services that may meet customers' needs.

16) Supervise loan personnel.

17) Set credit policies, credit lines, procedures and standards in conjunction with senior managers.

18) Provide special services such as investment banking for clients with more specialized needs.

19) Analyze potential loan markets and develop referral networks in order to locate prospects for loans.

20) Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.

21) Arrange for maintenance and liquidation of delinquent properties.

22) Interview, hire, and train new employees.

Company industry:
Banking
Job role:
Support Services

Loan Processor

January 2012 - March 2013

SABB Bank

Saudi Arabia

January 2012 - March 2013

SABB Bank
2012 to Present
Provide support to loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages. Review and verify borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal. Ensure compliance with company policies, underwriting guidelines and lending-program requirements.


• Appointed in companies, handling an average of 40 files monthly.
• Outperformed company average in achieving loan-processing turn-around time of 7 days or less (compared to typical 10 to 12 days)
• Provided expedient service cited as key to consistently high customer satisfaction.
• Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.
• Successfully processed some of the most challenging loan applications (e.g., first-time borrowers, Topup applicants and borrowers with problematic credit histories)

Company industry:
Banking
Job role:
Support Services

Education

Microsoft Certified Professional

September 2007

September 2007

Diploma, MCP

Pakistan

Microsoft Certified Professional. English Diploma.

Punjab University Pakistan

June 2006

June 2006

Bachelor's degree, Science, Maths, Computer and Accounting.

Pakistan

GPA (point): 2 out of 4

GPA (point): 2 out of 4

BSc Science. (Punjab University Pakistan) Financial Accounting (SAP FI, Saudi Arabia)

Skills

Credit Cards
Expert
Credit Cards
Expert
Loan Servicing
Expert
Loan Servicing
Expert
Leading Sales
Expert
Leading Sales
Expert
Technical Support
Expert
Technical Support
Expert
LENDING
Intermediate
LENDING
Intermediate
CLOSINGS
Intermediate
CLOSINGS
Intermediate
CREDIT
Intermediate
CREDIT
Intermediate
LOANS
Intermediate
LOANS
Intermediate
SATISFACTION
Expert
SATISFACTION
Expert
TITLE INSURANCE
Intermediate
TITLE INSURANCE
Intermediate
UNDERWRITING
Intermediate
UNDERWRITING
Intermediate
Credit Cards
Expert
Credit Cards
Expert
Loan Servicing
Expert
Loan Servicing
Expert
Leading Sales
Expert
Leading Sales
Expert
Technical Support
Expert
Technical Support
Expert

Languages

English
Beginner