غسان Omerawy

- In charge of the IT operations in the World Bank office in Yemen.
- Member of the MNAIT team which supports all the region of Middle east and North Africa.
- Working with HQ teams 24/7 in any of their needs regarding the old systems or new systems that's including (Servers updates, Communicate any important announcement to staff and Introduce the staff to bank new systems and standards).
- Act as Project Manager for the installation of computer and electrical network for the WB office in Yemen, including more than 200 network point and 4 fiber links and V-Sat systems and moving the NCR (Network Center Room) from it's the temporary place to the permanent place.
- Coordinate the project of moving from old Notes emails system to new O365).
- Connecting VC and AC between sites inside and outside the bank network in all the countries on the world.
- Complete an internal project called ED7 (Enterprise Desktop 7), which includes changing all the laptops and move users with their profiles to a new models and new WB systems.
- In charge of making any contract with external suppliers for
Computer/Printer/Photocopiers.
- Represent WB in any regional meetings.
- In charge of backup system and make sure that the backup is done successfully for the files and Notus Notes email server.
- Prepare IT budget estimation for the office in Yemen.
- Arrange the IT store and make sure that all the old computers and equipment disposed following the disposal procedures.

In Country Representative for SCI offices in all Yemen including (Sana'a, Aden, Haradh, Hodaida, Lahj, Ammran, Taiz and Sada'a).
- Perform necessary user services and support locally or by VPN connections to all the offices including (Hardware/Software troubleshooting, Users training and staff supervision).
- Manage all the staff under my direct supervision and ensure that they have a clear objectives and helping them to improve their performance with good feedbacks and notes.
- Prepare the IT Policy, Action Plane and IT Guidelines for YemenOffice including making of minimum specs sheet for any IT related purchase.
- Responsible for the IT Budget following the guideline of the regional office.
-Represent SCI in regional and clustering meetings, and dealing with partners in any IT issues.
-Incharge of IT Purchase committee and make bid analysis for all the IT Equipments requests and dealing with suppliers, making comparison between offers and chooses the best.
-Helping other departments in any technology related issues like hiring any technical staff member or negotiating for developing websites.
- Held regular meetings with the Management and Regional ITManager in order to explain all the problems and challenges facing the IT operations in the country.
- Work as a backup Editor for the Intranet website (Onenet ) and train the Communication staff on how to effectively use the Onenet platform for distributing the information to all staff in the country.
- Apply the organization values (Accountability, Ambition, Collaboration, Creativity, Integrity) in the daily job.
- Installing computers with original copies of windows and office 365 for more than 300 PC.
- Connect all the offices with wired and wireless networks and network and local printers as needed.
- Managing User/Groups accounts in the online server using Citrix system.
- Managing the Phones PBX (Panasonic KXTDA100) and check all Phones Connectivity and Extension.
- Perform needed scheduled Backup for all users data.
- Managing the car tracking system (Prodigy), cameras system and BEGN system for internet and phone communication.
- Administrating and arranging the IT store keeping track of spear parts and make sure enough is present for the repairs, that's including preparing all the necessary forms and papers.

o Managing the IT Department.
o Installing computers and computer network for more than 50 Pc.
o Installing the computer network in Remote Places with (Fiber Optic and Wireless Links).
o Perform necessary user services and support including (Hardware/Software troubleshooting, Users training and staff supervision).
o Installing and Managing the Internet and Email servers (Active Directory Users, Groups and Policy) Using Microsoft Products (Windows Server 2003, MS Exchange 2003, ISA Server 2006, Office Communication Server 2007).
o Managing the Phones PBX (Panasonic KXTDA200) and check all Phones Connectivity and Extension, in addition to managing software for recording all outside calls.
o Managing the Anti-Virus system (Kaspersky 6.0 for Servers and Workstations)
o Using VM-Ware to install virtual servers.
o Perform scheduled Backup for all Servers (Using Symantec Backup Exec 12).
o Purchasing all the IT Equipments, dealing with suppliers, making comparison between offers and chooses the best.
o Responsible of offices Set-up and Inventory Management.
o Preparing all the required documents for ISO audit in IT Department.
o Administrating and arranging the IT store, including preparing all the necessary forms and papers.

o Managing the IT Department in 5 camps.
o Installing computers and computer network for more than 200 Pc.
o Perform necessary user service and support including:
(Hardware/Software troubleshooting, Users training and staff supervision).
o Managing the Internet and Email servers (Users and Groups).
o Perform Backup in all systems in site.
o Install Wireless network between the offices.
o Using V-Sat system to connect site with Internet.
o Responsible of the offices Set-up and Inventory Management.
o Preparing all the required documents for IT Department in the project.
o Preparing report and work plans.
o Administrating and arranging the IT store in sites, including preparing all
necessary forms and papers.