Retail Operation Manager
Patchi
Total years of experience :11 years, 1 Months
EXPERIENCE
01 \[March 2017 - present\] \[Patchi\]
\[Retail Coordinator\] \[Riyadh - KSA\].
- Responsible for the administration and efficient daily operation of a full service 9 branches, including operations, product sales, customer service, merchandising, security and safety, distribution, shelf life.
- Provide a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branches sales goals.
- Provide leadership, training and supervision; delegates day to day operations to the Operations Officers.
- Coordinate with other departments to determine company goals and KPIs
- Conduct market research to inform strategic business decisions.