Purchasing Officer
Laham Jewlery Design
Total years of experience :9 years, 10 Months
-Receiving gold and diamond products from local and external suppliers.
-Manufacturing goods.
-Pricing the items.
-Distributing and organizing products to all shops.
-Taking, delivering special orders from, to the shops (that costumers asked for).
-Control sales results based on weekly and monthly targets.
-Handling all costumer service claims, returns, special orders and managing it in a professional manner.
-Controlling the quality of goods.
-Conducting seasonal inventories and clarifying discrepancies.
-Ensure that the store is always well organized. (Gold, Watches).
-Training new employees for newly opened shops.
-Monitoring staff punctuality and appearance.
-Ensuring all staff is familiar with all procedures and rules.
-Provide the costumers with high ended jewels, selected brands of watches.
-Recommending changes in products, services, and policy that can enhance the work place.
-Monitor an organized section.
-Maintaining a professional knowledge of gold and watches, by attending educational workshops, and establishing personal networks.
-Reaching high sales targets
-Execution of planned sales budgets.
-Managing and communicating store budgets into daily, weekly and monthly targets.
-Constant control of sales results in reference to sales targets.
-Maintaining a high level of customer service at all times.
-Increasing sales by using all seasonal and promotional activities.
-Controlling delivered goods in terms of quality, quantity and correctness documents.
-Controlling and clearing, if necessary, any discrepancies on current stock using available tools on regular basis. (Inventories on monthly basis of all brands; Pandora, Nomination, Apm Monaco, 2l8 Italy, Amen Italy )
-Managing stock takes accounted by the Company, and participating in clarifying discrepancies.
-Complete daily reports for the finance department.
-Managing and professional handling all customer service related issues in particular claims, returns, individual orders etc.
-Ensure store is always meticulously clean.
-Report action plans on Mystery Shopping score.
-Report on the assessment of employee performance.
-Supervise a constant and regular change of merchandise presentation in the windows and within the store.
-Training new employees for newly opened shops.
-Monitoring staff punctuality and appearance.
-Ensuring all staff is familiar with all procedures and rules.
-Lead by example, coach by on-the-floor training.
-Effective staff management in respect of weekly, monthly and yearly sales fluctuations.
-Prepare monthly time schedule for all employees.
-Strive for a high level of motivation and team spirit.
Reception of new collections.
-Inventories all over the year.
-Displaying new items and changing VM throughout the month.
-Ordering new items.
-Warehouse responsible.
-Managing a team of 6
*Checking their appearance.
*Schedule
*Making sure they are applying rules and regulations of the company.
*Motivating them and giving feedbacks to the company.