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Ghina EL-ALI, Patient Relation Supervisor and Business Development Executive

Ghina EL-ALI

Patient Relation Supervisor and Business Development Executive ·Fakih IVF

United Arab Emirates

Bachelor's degree, Events organiser

Work experience

Total years of experience: 12 years, 9 months

Patient Relation Supervisor and Business Development Executive

September 2013 - Present

Fakih IVF

Dubai, United Arab Emirates

September 2013 - Present

• Organizing and leading monthly meetings with Front Desk Staff (10 persons)
• Preparing and conducting training sessions with new staff
• Liaison with physicians, patients and other office staff.
• Attending conferences and exhibitions
• Preparing and Presenting PowerPoint presentations to Medical tourism Agencies
• Conducting surveys to improve the patient satisfaction
• Negotiating deals and offers with hotels for accommodation of our international patients
• Handling International patients inquiries by phone and emails
• Visiting Doctors across Dubai to promote our services
Company industry:
Medical Clinic
Job role:
Customer Service and Call Center

Education

European Communication School

June 2010

June 2010

Bachelor's degree, Events organiser

Belgium

Bachelor in communication with distinction 1 internship at MSN Starlounge (an online tabloid) 1 internship at the reception of a hotel where I had the chance to help organising an event 1 internship in Mozambique, in the communication department of a familial company

Skills

Event Sales
Expert
Event Sales
Expert
Live Events
Expert
Live Events
Expert
Event Planning
Expert
Event Planning
Expert
Fashion Marketing
Expert
Fashion Marketing
Expert
Fashion Writing
Expert
Fashion Writing
Expert
Event Sales
Expert
Event Sales
Expert
Live Events
Expert
Live Events
Expert
Event Planning
Expert
Event Planning
Expert
Fashion Marketing
Expert
Fashion Marketing
Expert
Fashion Writing
Expert
Fashion Writing
Expert

Languages

English

Expert

French

Expert

Arabic

Expert

Spanish

Beginner

Dutch

Intermediate