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Ghizlane Fannane, skin care advisor

Ghizlane Fannane

skin care advisor·Kiehl’s - Al Tayer Luxury Retail

Qatar

Diploma, Diploma in executive secretary

Work experience

Total years of experience: 12 years, 0 months

skin care advisor

August 2017 - Present

Kiehl’s - Al Tayer Luxury Retail

Doha, Qatar

August 2017 - Present

• Greeting customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Answering queries from customers.
• Giving advice and guidance on product selection to customers.
• Keeping reports up-to-date.
• Complete knowledge of coloring and skin tones.
• Understanding of skin types and expert in offering skin care services.
• Outstanding customer service skills.
• Friendly, enthusiastic, and full of positive energy.
• Strong interpersonal communication and organizational skills.
• Flexible with scheduling and available to work at retail Hours.

Company industry:
Retail & Wholesale
Job role:
Beauty and Fashion

Senior Sales Associate &ASM

June 2014 - June 2017

Call it Spring

Doha, Qatar

June 2014 - June 2017

• Greeting and welcoming the customer and provide them excellent customer service.
• Asking open ended questions identify their needs and provide them the suitable merchandise.
• Try the best for achieving the given sales target and score about more than 100% of the given sales target.
• Punching of transaction in the system using Microsoft Navision system and accepting
• payments in the form of all methods i.e. by cash, card or gift vouchers.
• Collect customer database and inform them about special promotion or sale when necessary.
• Maintaining Visual Presentation of the store up to the highest standard possible.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Institute specialized of applied technology.

July 2013

July 2013

Diploma, Diploma in executive secretary

Morocco

Chouab Doukali High School

July 2011

July 2011

High school or equivalent, literature

Morocco

Skills

Microsoft Office

Expert

Languages

Arabic

Native Speaker

English

Expert

French

Expert