System Engineer
The Indus Hospital
Total years of experience :17 years, 10 Months
Install, optimize and configure new servers (2008/2012, Linux SUSE servers with Novel E-Directory & CentOS servers) in existing network environment as per requirements.
Install and configure secured environments, connectivity of virtualized (Citrix) Dell server environment, manage multiple VMs of servers including Microsoft and Linux based.
Administration for Active Directory users and computer/Novell ED user account (OES), including Group Policy, user account creation and archival, managing access controls, and domain structure configuration.
Install and manage Linux and Microsoft based Fileserver & DNS server.
Configuration of storage & virtual disks, and attach the servers with storage (Dell Power vault)
Install, optimize and configure Pacs server for medical images from X-ray, Ultrasound, ECG.
Assist in the timely recovery of data lost due to software crash or hardware failure.
Analyzing, troubleshooting and resolving system hardware, software and networking issues.
Cloning and installing new Client/Desktop systems.
Installation, configuration and maintenance of Elastix voip server and equipment (VOIP), and configuration of IP Phones.
Responsible for acquiring and updating data ownership access Control/authorization of network shares, departmental folders across the network.
Configuration of access layer and distribution layer (fiber) switches for hospital building connectivity.
Configuration of STP and multiple VLAN based on department function, and configure ports with static VLAN assignment.
Management of Switches in terms of the layer 2 and layer 3 security.
Managing UBNT Unifi Controller for WiFi network with UBNT UAP-LR Access- point (AP).
Configuration of Network Printers and user rights for printing.
Solving network & system related problems & recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Maintain an updated inventory list of all hardware equipment.
Responsible in making recommendations to management for improvements in workflow and processes.
Establish IT procurement, vendor relationships, and set equipment standards
Lead, manage and mentor a team of 15 Technical Support Staff.
Developed and Maintained the availability of company IT systems including LAN/WAN servers, Desktop Pc’s (win 7, 8), laptops & printers.
Providing L1 & L2 technical support to end users,
Administrating the database application.
Installing and configuring systems and Application Software’s,
Installing and configuring Network Printer’s
Troubleshooting Desktop and network problems and diagnosing and solving hardware/software faults,
Installing and Configuring WIFI Routers for Internet access
Finding solutions to problems through creating a desktop shortcut or fixing a major fault on the operating system;
Recommended, evaluated and purchased IT assets (servers, pc’s, laptops,
Other computer hardware and software).
Managing inventory record of IT department.
Done cabling and crimping.
IT Help Desk / End-user support for hardware, system and printing issues.
IT Faculty Member of Isra University at “Isra School of Optometry”.
Maintained the availability of company IT systems including LAN/WAN servers, Desktop Pc’s (win 7, 8), laptops & printers.
Installing & configuring windows 2003/2008/2012 servers, ADS, DNS, and DHCP.
Installing and configuring computer systems;
Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
Finding solutions to problems, be it through creating a desktop shortcut or fixing a major fault on the operating system;
Replacing Desktop and Laptop’s parts as required;
Providing support, including procedural, documentation;
Following diagrams and written instructions to repair a fault or set up a system;
Running network applications to support systems and users;
Supporting new applications; Setting up new users;
Responding within agreed time limits to call-outs;
Working continuously on a task until completion (or referral to third parties, if appropriate);
Prioritizing and managing several open cases at one time.
Administrating the network at Larkana site.
Carried out system administration.
Conducted in-house and client-site training, installed and supported equipment for domestic industry events.
Troubleshooting LAN problems such as TCP/IP, installing of operating system.
Guide Internet users that how they configure their dialup connection, mail application, web browser.
Installing & configuring the different services of Microsoft Windows Operating System.
Primary responsibilities include Office Management, Account maintenance.
Marketing, Sales and Booking.
Supervising the Technical Staff and acting as a field supervisor.
Maintaining Cash Ledger and Debit Ledger.
Preparing the reports on daily, weekly and monthly basis.
Assigning the duties to the sales officer in order to get the best results
Increased the sale up to 30% in a month.
Dealing with clients and handling the technical issues.