Relationship Officer/ Sales Officer
Dunia Finance LLC
Total years of experience :7 years, 10 Months
Sell specific products and services to the consumers.
Process orders in person or over a phone.
Collect and research information to identify and resolve problematic situations.
Conduct outbound follow-up calls to potential and existing customers via telephone and emails to qualify leads and to sell products and services.
Resolve personal complaints by investigating problems; developing solutions; preparing reports and making recommendations to the management.
Contributes to team effort by accomplishing related results as needed.
Serve as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
Resolve client queries without further escalation.
Collect mandatory information to analyze the situation.
Input document data into the standard registers ensuring that the information is accurate and up to date.
Generate the various document control reports as required.
Maintain the files and control logs as required in the project.
Maintain updated records of all approved documents.
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