Gilchrist Jose

Lead a team of 14 Data Collection Analysts, ensuring daily operational continuity, timely delivery, and consistent
adherence to data quality standards.
Conduct weekly quality reviews, identify recurring error trends, and implement corrective actions to improve consistency
and team performance.
Maintained team data quality at 95%, strengthening reporting reliability and supporting high-accuracy production output.
Automated team clock-in and clock-out tracking in Excel, saving approximately 45 minutes to 1 hour of manual effort per
day.
Act as the primary liaison between the data collection team and UK management, ensuring alignment on priorities, issue
resolution, and workflow updates.
Mentor new joiners during training, designed and deployed an Excel-based training performance dashboard to convert
trainee output into measurable evaluation metrics.
Built a structured scoring model based on assignment error counts, reducing per-trainee evaluation time by 30%.

Collected and reviewed sports data to support accurate reporting and analysis in a fast-paced production environment.
Maintained strong data accuracy and workflow discipline under tight turnaround timelines.
Demonstrated strong analytical performance and operational ownership, resulting in promotion to Team Manager within
4 months.

Managed end-to-end processing of 45, 000+ monthly match events while averaging 2 matches per day in a high-volume
analytics environment.
Maintained a verified accuracy rate of 92%+ across event tagging and analytical workflows.
Supported the training of 100+ new hires, accelerating readiness for live production through technical guidance and
process support.

Supported business development activities through cold calling, Salesforce CRM updates, and client presentations
Maintained prospect and client records in Salesforce, tracked follow-ups, and improved visibility into ongoing sales
pipeline activity.
Assisted presentations communication to