Talent Acquisition Manager
Havelock AHI
Total years of experience :17 years, 5 Months
· Hired for a critical role to set up the TA function for the group (hired approx. 450 employees over 3 years’ expansion plan), regional role for the business across the GCC (Bahrain, Dubai, Abu Dhabi, Qatar, Kuwait and KSA)
· Managing the end to end recruitment and mobilization process, ensuring candidates have an exceptional candidate experience and delivering quality service to business stakeholders
· Developing recruitment plans for specialist skill sets and quality candidate shortlists/ pipelines. Engaging with business stake holders to drive their involvement in the selection process
· Gather and analyze market data to measure the competitiveness of the businesses compensation and benefit package, and make recommendations as appropriate
· Building relationships with external agencies and developing networks with external candidates to support candidate identification. Managing offer discussions with candidates and relative stake holders to close positions
· Performing analysis of hiring needs and produce manpower forecast and writing job descriptions
· Team Management - lead, oversee and manage a team of 4 employees including their training and development
· Policy Writing - develop and roll out new recruitment processes and policies
· Perform candidate and HM satisfaction surveys
· Human Resources - Generalist HR support to employees across the region (HR connect)
· Determine recruitment KPIs
· Set up the HR Department of AMFG. Worked closely with the GM and line managers providing them with guidance, coaching and support on the full range of HR activities and practices
· Manage investigations, disciplinary and grievance matters. Advice and guidance on individual employee relation cases, ensuring they were well managed to meet the requirements of AMFG policies ad, best practice and labour laws
· Develop, implement and maintain HR policies and procedures to ensure effective fair and consistent management of staff throughout the business. Ensure managers and staff aware of the policies and procedures and able to implement them effectively
· In consultation with the GM, prepare and implement the annual HR plan to support the overall strategic aims and objectives of the business
· Recruitment - Source, screen and interview candidates for all brands under the umbrella of AMFG (fashion, luxury, beauty and F & B) negotiate employment terms, and offers. Hired employees for the opening of 5 new stores. Approx. 95 employees from local market
· Compensation and Benefits - Implementing salary bandings, medical insurance, payroll and bonus structures from C-Level to Sales Associates
· Monitor and review the performance management appraisals and continually develop as necessary ensuring that annual appraisals are carried out in a timely manner, accurately and fairly
· Develop and implement training plans for new and existing employees, including but not limited to the following: Induction, Product Knowledge, Customer Service, Train the Trainer, Communication Skills, Effective Management.
· Primary point of contact for all employees in AMFG. Responsible for mobilizing all new Employees, including but not limited to, answering all queries of new employees, liaising with PROs to arrange work visa/residency permit, collecting and following up with candidates regarding all documentation for residency transfer, following up with PRO regarding transfer status
· Demobilize employees -including exit interview and check list
· Primary point of contact for new employees joining KEO International. Responsible for mobilizing new employees and developing and facilitating induction/ orientations
· Contracts, contract amendments and negotiations
· Provide support to employees on all HR issues when required (2000 employees)
· Demobilize employees -including cancelling housing, electricity, telephone, schools, shipment, tickets, exit interview and check list
· Recruitment - Source and interview candidates
· Update and maintain KEO Policy and Procedures manual
· Update and maintain JDs
· Easing the process of relocating to Qatar, including Doha overview and tour. Feedback reports etc.
· School search, submitting applications arranging tests, paperwork.
· House search, contracts, move in/out inventories, utilities connection.
· Involved in some research, re rental prices in Qatar, driving license, local private health schemes. formalities, etc.
· Responsible for several corporate clients including Q-Invest, Shell, Standard Chartered, Airbus and General Electric.
· Language Instruction Manager - training all new instructors in the Berlitz method of teaching
· Developing and implementing training seminars for new Instructors
· Developing/ writing training materials for new Instructors
· Writing and placing adverts in local press, recruitment, screening, acknowledging application, interviews, communicating final decision - new instructors
· Inductions for new Instructors
· Staff housing, work permits, contracts, staff well-being and health, car hire, driving license etc.
· Developing training materials and teaching Business English to corporate group’s including Dolphin Energy, Qatar Diar, Commercial Bank, Qatar Gas, SAMCO, Al-Ahli Bank, etc.