Sales and Ticketing Officer
ALTAYYAR TRAVEL GROUP
Total years of experience :15 years, 4 Months
Corporate Sales
•Building relation with customers and communities to promote long term business growth, prospected and conducted face to face sales calls with business executives and directors.
•Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
•Responsible of making reservations according to availability.
•Organize travels from beginning to end, through booking tickets, accommodation, visa and securing rental transportation etc.
•Coordinate and negotiate with tour planners regarding rates, time and date.
•Create and update electronic records of clients
•Contacted new and existing customers to discuss their needs, feed backs and revenue accumulation.
•More than seven years’ experience as head of Reservation &Ticketing and well versed in direct customer handling, airline travel consultancy, daily sales handling and submission
Airport Operational Experience & Job Profile.
•Wide customer service experience in passenger handling for Asky & Ethiopian airlines
•Moderate in manual and computerized check in, service control, boarding, handling and baggage makeup and break up system.
Training Undergone
•Sabre Interact training at Addis Ababa, Ethiopia
•Intensive training on Air India departure control and service control at cochin
•Amadeus CRS training at Pune, India
•Galileo Travel port training at Libreville, Gabon.
•Sabre Interact training at Togo, Lomé
Working as Sales and Ticketing Officer (Corporate Sales) in,
Al-Tayyar Travel Group Riyadh, since July 2014
Worked as the Reservation & Ticketing Officer, Oman Airlines(GSA), Riyadh
Travel & Sales Agent in Asky Airlines(GSA) Libreville Airport Gabon, Benin, Togo, Cameroon, Republic Congo, DRC, Nigeria since October 2010 till DEC 2012.
Worked as Reservation & Ticketing Officer, Ethiopian Airlines(GSA) Brazzaville
Cochin INTL Airport -Ground Handling Service
- Worked as a Front Office Assistant, Club Mahindra Munnar from August 2008- March 2009 as part of Industrial Training
Bachelor degree in Tourism & Hotel Management from Madurai Kamaraj University during the academic year 2004-2007
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