Analyst, Product Support Engineering
Skillsoft- Global Knowledge
مجموع سنوات الخبرة :5 years, 8 أشهر
• All day-to-day operational activities in the data center including LINUX, Windows, and VMware Cisco IOS platforms
• Design, implement, and support of Cisco labs for various Cisco courses
• Data Centre Operation
• Supported technical issues reported by client related to Cisco labs SISE, SCOR, SVPN, and wireless labs WLFNDU, ENWLSI, IP6FD, QOS, and MCAST
• Scripting various virtualization tasks in ESXi, VBox, and Windows Server
• Proficient in Cisco networking and switching concepts, implemented SOHO networks
• Validated results and performed quality assurance to assess accuracy of data
• Queried databases for information needed for report processing.
• Work on dockers, indices (creation, deletion, rollover), Log purging
• Network segmentation using Vlan tagging, VTP, and other L2 technologies
• SLA-based monitoring and regular follow-up on incidents created based on severity
• SIEM Use case and rule development
• Security Incident Handling and Response
• Responsible for carrying out day-to-day security operations
• Troubleshooting, Log Analysis, and deep analysis of Security alerts
• Customized reports, and scheduled reports as per requirements
• Identification, investigation, and escalation of security breaches to client-side security team
• Watcher and dashboard creation and fine-tuning, system health checks.
• Developed design drawings and provided project management and construction management services Designed electrical systems for projects which included External and Structural Lightning Protection System
• Perform CAD and document audits per Project Management Processes and Intel Standards
• Created concept and architecture layout for Active Protection System (APS) and existing hardware to meet customer requirements.
• Integrated Lightning Protection System and External Lightning Protection System
• Global Earthing System
• Develops, tests, and implements new electronic control process improvements
• Develop and perform test protocols to evaluate designs Determine product costing and BOM management using CAD
• Create technical drawings / sketches and representations of conceptual and detailed designs.