information technology manager
Othaim Holding
Total years of experience :17 years, 5 Months
Experienced IT Manager, bringing Sixteen years of experience achieving ambitious goals in challenging IT environment. Diligent, forward thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.
Implemented Active Directory, file servers, IP telephony and application servers in all branch offices & departments
Automated and implemented backup and recovery procedures
Assumed system administrator responsibilities during month vacancy in position
Implemented billing system for Law office
Implemented corrective plans of action for network performance issues including availability, utilization, and latency.
Performed day-to-day LAN and WAN administration, maintenance and support.
Maintained network performance by performing network monitoring, analysis, and performance tuning.
Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.
Planned, implemented and maintained wireless network strategy and operation
Completed reports detailing network and systems performance, costs and downtime issues.
Standardized job tasks and trained junior team members on industry best practices and standards.
Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
Created patches and solutions to fix bugs in existing applications.
Evaluated latest technology innovations and adopted cost-effective, useful solutions.
Made recommendations regarding information technology infrastructure overhauls.
Planned and implemented upgrades to system hardware and software.
Developed programs to integrate and update software products and improve system compatibility
Planned and implemented complex internet and intranet applications on multiple platforms.
Implemented Security & time attendance systems in Head office and branch offices
Configuration & Maintenance of IP Telephony
Implementation on IP WAN connectivity between branch and head offices
Commerce & Accounting , Travel and Tourism