Systems Administrator
Qatar Vinyl Company
Total years of experience :14 years, 3 Months
- Deployed as Lotus Domino Administrator for the migration project of Domino to Office365.
- Troubleshoot issues relating to email systems, email spam, email security
- Assist in creating and managing Active Directory and email users
IT SPECIALIST, IBM Singapore April 2008-Present
Deployed as an IT Specialist for client, Singapore Airlines. And also administer and maintain Email System and Web access Single-Single On.
Primary functions and contributions include: • Lotus Domino/Notes Administrator
- Plan and propose to customer Disaster Recovery for their Domino Servers
- Create pro-active programs for data flow on Lotus Notes application systems
- Manage LDAP accounts for Windows Server and network users.
- Assess information security and penetrate testing in operating systems and application systems using client-agreed infosec policy.
- Experience with Apache, IIS, Domino web servers configuration and upgrade.
- Checking Tivoli alerts on Domino, Apache and IIS.
- Developed a data flow program for systems in Singapore Airlines Lotus Notes applications
- Plan and Implement Hardware Refresh (migration of Domino Servers in another machine)
- Plan implementation and deployed Sametime (Instant Messaging) service to customer
- Plan, test, upgrade and migrate Domino Servers from 6.5.6 FP3 to 8.5.2 FP4
- Plan, test, upgrade and migrate Domino Servers from 6.5.2 to 6.5.6 FP3
- Test and configuration of Lotus Domino Sametime (Instant Messaging) Server 7.0.1 running in UNIX platform
- Attending and troubleshooting Level 3 response.
- Administering and maintaining Domino Servers and troubleshooting problems
- Monitor scheduled activities (compacting, routing) for all users
- Manage and monitor users and processes
- Give customer recommendations and implement requests.
• Other Jobs Performed
- Maintain and Support Lotus Traveler and Blackberry Servers.
- Troubleshooting issue with Lotus Traveler and Blackberry clients.
- Installation and upgrade of Trendmicro ScanMail
- Creating and maintaining UNIX and Windows scripts to monitor services proactively
- Upgrade and Administer Blackberry Servers
- Troubleshooting Blackberry problems and escalations
- Administering SecureIQ software
- Update and maintain technical documents
- Working in a backline capacity doing in-depth case investigations and customer follow up - Providing world class customer support and instilling customer confidence while working on an incident, as well as when resolution is unknown.
- Leveraging both internal and external knowledge based systems for assisting customers
- Logging issues and customer information into the Remedy ticketing system and creating knowledge articles and training documentation
- CA Siteminder Webagent Installation and Upgrade for Single-Sign-On
SYSTEMS ADMINISTRATOR, Philippine Airlines Inc. December 2003-Mar 2007
Administer and maintain various operating systems with a 3rd level support to end
users.
Primary functions include: • Lotus Domino/Notes Administrator
- Installation, migration and configuration of Lotus Domino 6.5.2, 6.5.5 and 7 in RHLinux AS 3 and Windows 2000 Server.
- migration and configuration of Lotus Domino Sametime (Instant Messaging) Server 6.5.1 and 7.5 running in Windows machine
- upgrading Lotus Domino 6.5.1 to 6.5.2 in RHLinux AS3
- troubleshooting technical problems and crashes
- monitor scheduled activities (compacting, routing) for all users
- manage and monitor users and system files and processes
• FACSys 4.91 Administration
- Installation and configuration of FACSys 4.91 in Windows 2000 Server.
- Configuration of Lotus Domino as email gateway of FACSys.
• Blackberry Enterprise Server Administration
- installation and configuration of Blackberry Server and integrate it with
Lotus Domino/Notes
• Provide Documentation of Systems handled regarding installation, configuration, troubleshooting, and Uninstallation procedures for LAN and PC Group and Helpdesk support group.
• RHLinux AS3 and AS4 System Administration.
- Adding users and group
- Configure and administer Sendmail and Squirrelmail for email users.
- Create proactive scripts for ftp transfer, backup and system monitoring.
- Create scheduled scripts for CPU and Memory Reports.
• Administering Windows 2003 Server for SBOSS applications and Windows 2000 Server for CITRIX, HERMES and Amadeus Proweb applications
- Ensure that applications in the Servers are running.
- Create scheduled system backup in those Servers.
- Create scheduled scripts for CPU and Memory utilization report, sending directly to systems administrator through mail agent.
- Create scheduled scripts for file transfer from one server to another server.
• UNIX System Administration and scripting
- Adding users and group
- Create proactive scripts for ftp transfer, backup and system monitoring.
- Create scheduled scripts for CPU and Memory utilization report, sending information to system administrators through mutt command.
- Monitoring and troubleshooting problems in Veritas backup and Data Protect Backup.
• Provide first, second and third level support to users
Data Technician (Imaging Specialist), SPI Technologies, Phils 2003
Primary functions included: • Converting books to a PDF file for E-library and CD
• Editing images to satisfy the outsource policy
• Checking the result of edited works for quality control
• Daily data entry, managing work orders
• Performing various scripts in Adobe Photoshop
Text Jock (Channel Moderator), ABS-CBN Interactive Inc, Phils 2002-2003
Primary functions includes: • Manages TV channel
• Post messages from SMS to TV
• Creates and maintains online community.
• Converts SMS to view on TV.
ATENEO DE CAGAYAN - Xavier University, Cagayan de Oro Philippines B.S. in Computer Science, completed 4 years of study