Gladys Casuga, Sales Consultant cum Telemarketing

Gladys Casuga

Sales Consultant cum Telemarketing

Hala Group of Company

Location
United Arab Emirates
Education
Bachelor's degree, Bachelor of Science in Physical Therapy
Experience
24 years, 4 Months

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Work Experience

Total years of experience :24 years, 4 Months

Sales Consultant cum Telemarketing at Hala Group of Company
  • United Arab Emirates - Dubai
  • My current job since July 2016

Making calls for prospective customers and provide them with information on the company services provided.
Ensure that appropriate information is available to the service being endorse
Schedule appointments with customers with a view to offer advice
Follow up on customers who have shown interest in a service
Take telephone calls from new customers and provide them with information asked for Work within a team and meet both individual and team target
Prepare orders for pick up and delivery to customers homes, hotels, saloon or spa and restaurants
Keep records off all conversations and interactions with customers.

Counter Sales Staff at National Trading Developing Est.
  • United Arab Emirates - Dubai
  • June 2008 to June 2016

Excellent Customer Service, Handling Money Counting, Preparing Monthly Sales Report, Reach the monthly target/ handling customer complaint. Working as team member, arranging pick and deliveries. and preparing weekly and monthly inventory

Sales Associates cum Cashier at Robinsons Galleria Philippines
  • Philippines
  • September 2003 to February 2007

Greet and welcome the customers to the shop Help customers locate goods and products they want to buy
In charge of processing both card and cash payments
Responsible form stocking shelves And make sure store is clean and tidy
Report to the store supervisor
Balance cash registers with receipts
Receive, store, and record the delivery of stocks
Put up displays, and keep up to date with special promo

sales associates cum cashier at Tambunting Jewelry shop
  • Philippines
  • August 1998 to June 2003

Displaying merchandise and promoting materials
Greeting and advising customers on quality and trends of jewelry
Explaining cuts, carats, color, and clarity in jewelry and gems to customers
Providing estimate on repairing luxurious watches and custom jewelries
Suggesting jewelry designs to customers suitable for certain occasions
Preparing bills, providing warranty certificate, wrapping merchandise, making invoices, and collecting payment
Checked inventory and provided suggestions on stocking certain items to the store

Education

Bachelor's degree, Bachelor of Science in Physical Therapy
  • at Philippine College of Health and Sciences
  • April 1998
Diploma, Science and Physical Therapy
  • at Philippine College of Health and Sciences
  • January 1998

Specialties & Skills

Cashiering
Sales direct
Client Communication
Service Desk
Customer Interactions
CASHIERING
CUSTOMER SERVICE
ENCODING
INVENTORY
outdoor sales
Telemarketing

Languages

Mandarin
Beginner
English
Expert
Tagalog
Native Speaker

Training and Certifications

Etiquette for excellent customer Service (Training)
Training Institute:
Spearhead Training
Date Attended:
December 2013
Duration:
8 hours
Certificate of Appreciation (Certificate)
Date Attended:
April 2016