glenda concepcion, Travel Consultant

glenda concepcion

Travel Consultant

PALM OASIS TRAVEL

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Tourism
Experience
1 years, 6 Months

Share My Profile

Block User


Work Experience

Total years of experience :1 years, 6 Months

Travel Consultant at PALM OASIS TRAVEL
  • United Arab Emirates
  • August 2013 to November 2013

AND RESTAURANT

Cashier at FAST TRAVEL AND TOURS AGENCY
  • United Arab Emirates
  • December 2012 to May 2012
Customer Service Representative at Era Mall
  • Philippines
  • February 2011 to August 2011
Hotel Receptionist at ROYAL AM REI
  • Philippines
  • September 2011 to May 2011

Meeting or exceeding sales quotas.
Marketing products and services.
Making sales calls and contact with potential and existing customers.
Providing service and individual attention customers.
Keeping records of all interaction with customers, regardless of the outcome of the sale.
Remain Updated on Product knowledge.
Seek opportunities to consistently learn and train.
Develop creative sales techniques.
Educate Customers through detailed explanations and/or demonstrations.
Handled customer inquiries and solved billing problems.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to the customers.
Greet customers entering establishments.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Inform visiting guests about availability of rooms.
Allot rooms and check identity of the person through valid identity proofs.
Maintain records of guests and visitors coming in and going out of the hotel.
Greet customers and answer their queries.
Hospitality forms the main recruiters of receptionist. All the activities and works of a receptionist resolve around welcoming and greeting customers.
Customer service representatives respond to customer inquiries and problems by providing information or directing requests to others who can supply the necessary in formation or service.
Received and disburse money in establishments other that financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
Ensures proper document classification, sorting, filling, and proper achieving.
Maintain updated records of all approved documents and drawings and their distribution clearly.
Maintain the files and control logs as required by the projects.
Generate the various document control reports as required.
Coordinate all the activities related to the document control procedure, including technical documents, drawings, and commercial correspondence.

Customer Service Representative at PICK TRAVEL TO GO
  • Philippines
  • July 2010 to January 2011

Education

Bachelor's degree, Tourism
  • at COLEGIO SAN AGUSTIN
  • January 2008

):

High school or equivalent,
  • at LA CONCOLACION COLLEGECENTER SCHOOL
  • January 2000

Specialties & Skills

ASSETS RECOVERY
ATTENTION TO DETAIL
BILLING
CASHIER
CONSULTING
MICROSOFT EDITOR

Languages

Arabic
Expert
English
Expert
Tagalog
Expert