glenda concepcion, Travel Consultant

glenda concepcion

Travel Consultant

PALM OASIS TRAVEL

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat, Tourism
Expérience
1 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :1 years, 6 Mois

Travel Consultant à PALM OASIS TRAVEL
  • Émirats Arabes Unis
  • août 2013 à novembre 2013

AND RESTAURANT

Cashier à FAST TRAVEL AND TOURS AGENCY
  • Émirats Arabes Unis
  • décembre 2012 à mai 2012
Customer Service Representative à Era Mall
  • Philippines
  • février 2011 à août 2011
Hotel Receptionist à ROYAL AM REI
  • Philippines
  • septembre 2011 à mai 2011

Meeting or exceeding sales quotas.
Marketing products and services.
Making sales calls and contact with potential and existing customers.
Providing service and individual attention customers.
Keeping records of all interaction with customers, regardless of the outcome of the sale.
Remain Updated on Product knowledge.
Seek opportunities to consistently learn and train.
Develop creative sales techniques.
Educate Customers through detailed explanations and/or demonstrations.
Handled customer inquiries and solved billing problems.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to the customers.
Greet customers entering establishments.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Inform visiting guests about availability of rooms.
Allot rooms and check identity of the person through valid identity proofs.
Maintain records of guests and visitors coming in and going out of the hotel.
Greet customers and answer their queries.
Hospitality forms the main recruiters of receptionist. All the activities and works of a receptionist resolve around welcoming and greeting customers.
Customer service representatives respond to customer inquiries and problems by providing information or directing requests to others who can supply the necessary in formation or service.
Received and disburse money in establishments other that financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
Ensures proper document classification, sorting, filling, and proper achieving.
Maintain updated records of all approved documents and drawings and their distribution clearly.
Maintain the files and control logs as required by the projects.
Generate the various document control reports as required.
Coordinate all the activities related to the document control procedure, including technical documents, drawings, and commercial correspondence.

Customer Service Representative à PICK TRAVEL TO GO
  • Philippines
  • juillet 2010 à janvier 2011

Éducation

Baccalauréat, Tourism
  • à COLEGIO SAN AGUSTIN
  • janvier 2008

):

Etudes secondaires ou équivalent,
  • à LA CONCOLACION COLLEGECENTER SCHOOL
  • janvier 2000

Specialties & Skills

ASSETS RECOVERY
ATTENTION TO DETAIL
BILLING
CASHIER
CONSULTING
MICROSOFT EDITOR

Langues

Arabe
Expert
Anglais
Expert
Tagalog
Expert