Senior Technical Writer
Etihad Airways
Total years of experience :5 years, 3 Months
Write and edit technical documents. Work with senior members of QA department to support publishing strategies, Revise procedures and documentation that govern internal and external policies and processes, Drive process improvement of quality across all deliverables. Ensure consistent presentation of deliverables through templates. Deliver documentation timely and provide prompt input. Prepare briefs and status reports
Created, edited, and released broad, traditional, and new media documents (proposals, presentations, reports, newsletters, and websites/multimedia content). Gathered required content and data and ensured alignment with multicultural adaptations. Confirmed that all documentation adhered with required formats.
• Successfully delivered three large scale infrastructure bids inclusive of technical tender documentation for a total of 10 £multi-million proposal requests.
Planned, designed, reviewed/edited, and produced self-authored and alternative sourced content documentation. Cultivated relationships
Gathered and formulated content on maintenance procedures (current and new) using technical drawings in collaboration with design engineers.
• Revised Hawk aircraft technical publications for use around the world.
Collaborated with a team of engineers and SMEs to assess and revise maintenance job cards for 175/180 Pendalino stock.
Drafted and launched a common format across all job cards which enabled single engineering sign-of capability. Key liaison with teams including maintenance planning, technical records, engineering personnel, and the Senior Vice President.
• Introduced a new documentation format for a high visibility project.
• Achieved programme compliance across the Emirates fleet (Airbus, AirNav, and My Boeing) through the implementation of a common job card format.
URL removed due to policy violation. Please contact support for further information.