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Glynn Wareley, Catering Manager

Glynn Wareley

Catering Manager·Fedics Catering / TFG

South Africa

High school or equivalent, Senior Certificate

Work experience

Total years of experience: 16 years, 6 months

Catering Manager

March 2017 - December 2017

Fedics Catering / TFG

South Africa

March 2017 - December 2017

Company industry:
Hospitality & Accomodation
Job role:
Management

Function Manager

June 2016 - March 2016

Fedics Catering / Old Mutual Pinelands

June 2016 - March 2016

Managing and planning of all Functions
*Manage all client events and function bookings
*Manage and report functions Reservations
*Sufficient monitoring of operations during service times
*Assist in control of production cost
*Assist the Management team as required
*Build and maintain customer, client relationships
*Supervise & maintain Quality service at all times to the highest level
*Ensure that all control measures are in place for all revenue/Cash handling/Stock Control and Invoice all functions administration
*Ensure all company policies and procedures are complied with
*Assist with special projects
*Organize and run regular food & Beverage promotions as required
*Taking stock of food items when requested to do so
*Maintain high service and hygiene standards
*Required to work overtime when requested
*Ensure operations are in accordance to company standard
*Placing orders on my market (Stock purchase)
Job role:
Management

Store Manager

December 2013 - June 2013

Tempur /Pharmaline Mattress and pillows

December 2013 - June 2013

Manage total store level operations, Including Staff hiring, Training, Evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, Receiving, Merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing /Pastel and CRM
Job role:
Management

Car Sales Representative

October 2011 - July 2011

AL*- FuttaimAutomall (AL-Futtaim Group UAE

United Arab Emirates

October 2011 - July 2011

Growing and maintaining existing customer base through fundamental sales practice, Telemarketing, Prospecting and Networking
*Develop sales strategies, identified clients and initiated contact
*Prepare and delivered car presentations to clients
*Successfully negotiating agreements to existing and prospective clients
*Co-ordinate production and delivery operations
*Manage client relationship and ensure highest level of customer satisfaction
*Identify new business / clients
*Administration
*Assist the Management team as required
*Build and maintain customer, client relationships
*Supervise & maintain Quality service at all times to the highest level
*Ensure all company policies and procedures are complied with
*Required to work overtime when requested
*Ensure operations are in accordance to company standard
Job role:
Sales

Sales Representative

January 2011 - June 2011

Cape African Media / Printing Press

January 2011 - June 2011

Growing and maintaining existing customer base through fundamental salespractise, telemarketing, prospecting and networking
*Develop sales strategies, identified clients and initiated contact
*Prepare and delivered presentations to clients
*Successfully negotiating agreements to existing and prospective clients
*Co-ordinate production / printing and delivery operations
*Manage client relationship and ensure highest level of customer satisfaction
*Identify new business / clients
*Administration
Job role:
Sales

Sales Representative

September 2010 - December 2010

XXL Printing

September 2010 - December 2010

Growing and maintaining existing customer base through fundamental salespractise, telemarketing, prospecting and networking
*Develop sales strategies, identified clients and initiated contact
*Prepare and delivered presentations to clients
*Successfully negotiating agreements to existing and prospective clients
*Co-ordinate production / printing and delivery operations
*Manage client relationship and ensure highest level of customer satisfaction
*Identify new business / clients
*Administration
Job role:
Sales

Store Manager

December 2009 - May 2010

Guess Jeans

December 2009 - May 2010

Manage total store level operations Including staff hiring, training, evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, receiving, merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing
Company industry:
Sales Outsourcing
Job role:
Management

Assistant Store Manager

December 2008 - December 2009

Aldo Cavendish Square

December 2008 - December 2009

Manage total store level operations, including staff hiring, training, evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, receiving, merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing
Company industry:
Sales Outsourcing
Job role:
Management

Assistant Store Manager

June 2006 - November 2008

Young Designers Emporium

June 2006 - November 2008

Manage total store level operations, including staff hiring, training, evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, receiving, merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing
Company industry:
Retail & Wholesale
Job role:
Management

Store Manager

October 2005 - June 2006

October 2005 - June 2006

Manage total store level operations, including staff hiring, training, evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, receiving, merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing
Job role:
Management

ordinator

September 2003 - September 2005

WP Caterers (Kingsbury Hospital)

September 2003 - September 2005

Assist catering manager with operations, including staff hiring, training, and evaluation
*Responsible for every phase day-to-day kitchen/Function operations
*Ensuring that all food trolleys are cleaned and packed for the specific ward
*Ensuring breakfast, Lunch and supper are served on time
*Co-ordinate inventory control, receiving of kitchen stock and function stock
*Direct loss prevention initiatives
*Training and supervised full and part time personnel
*Ensured excellence in customer/patient service and resolved all problems at the kitchen
Level
*Ensuring payments & setting up of day to day functions
*Admin, Invoicing / Data capturing / Costing
Job role:
Administration

Coordinator

September 2001 - September 2003

KKSFS (Kingsbury Hospital)

September 2001 - September 2003

Assist catering manager with Bistro operations
*Responsible for every day-to-day Bistro operations
*Ensuring that all Bistro shelves are fully stocked including lunch of the day served on time
*Co-ordinate inventory control and receiving of Bistro stock
*Prevention of Bistro stock loss
*Training and supervised full and part time personnel
*Ensured excellence in customer/patient service and resolve all problems
*Ensuring payments & setting up of day to day functions
*Petty cash/ Bank card transactions
*Admin / Data capturing
Job role:
Administration

April 1999 - June 2001

April 1999 - June 2001

Assist printer with daily printing
*Maintaining Cleanliness of printing machine and dept.
*Regularly worked overtime as the big demand for magazines and books
*Operating the printing machine from time to time
*Ensuring enough Ink supplied for 4 colour printer
Job role:
Other

Assistant

September 1997 - January 1999

National Book Printers 4 Colour

September 1997 - January 1999

Job role:
Administration

Receiving Assistant

February 1997 - May 1997

Shoprite

South Africa

February 1997 - May 1997

Assist Receiving manager with stock received
*Cleanliness of the receiving bay daily
*Stock control
*Stock counts
*Ensuring stock are packed in stock room
Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Electrical Assistant

September 1996 - February 1997

DMI

United Arab Emirates

September 1996 - February 1997

Assist electrician with fitting plugs and lights
*Ensuring all tools and material maintained
*General assistant
Company industry:
Primary, Prep, & Secondary School
Job role:
Engineering

General Assistant

May 1996 - July 1996

Coats Brothers

May 1996 - July 1996

Cleaning of all Ink pots on a daily basis
*Assist production manager with daily
Company industry:
Industrial Production
Job role:
Customer Service and Call Center

Electrical Assistant

December 1994 - June 1996

December 1994 - June 1996

Maintain and service clients (Albany Bakeries/ Table Mountain)
*Assist electrician with fitting plugs and lights
*Ensuring all tools and material maintained
*High standard of customer service
Job role:
Engineering

Function Co-ordinator

-

Fedics Catering / Old Mutual Pinelands

-

1stNovember 2014 - 30thMay 2016

*Managing and planning of all Functions
*Manage all client events and function bookings
*Manage and report functions Reservations
*Sufficient monitoring of operations during service times
*Assist in control of production cost
*Assist the Management team as required
*Build and maintain customer, client relationships
*Supervise & maintain Quality service at all times to the highest level
*Ensure that all control measures are in place for all revenue/Cash handling/Stock Control and Invoice all functions administration
*Ensure all company policies and procedures are complied with
*Assist with special projects
*Organize and run regular food & Beverage promotions as required
*Taking stock of food items when requested to do so
*Maintain high service and hygiene standards
*Required to work overtime when requested
*Ensure operations are in accordance to company standard
*Placing orders on my market (Stock purchase
Job role:
Customer Service and Call Center

Retail Store

-

-

Job role:
Management

General assistant

-

-

Job role:
Customer Service and Call Center

Education

Kensighton High

January 1994

January 1994

High school or equivalent, Senior Certificate

South Africa

Skills

Store Management
Expert
Store Management
Expert
Stored Procedures
Expert
Stored Procedures
Expert
People Skills
Expert
People Skills
Expert
Delegation
Expert
Delegation
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
HIRING
Expert
HIRING
Expert
INK
Expert
INK
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
INVOICING
Expert
INVOICING
Expert
LOSS PREVENTION
Expert
LOSS PREVENTION
Expert
PERSONNEL
Expert
PERSONNEL
Expert
RECEIVING
Expert
RECEIVING
Expert
STOCK CONTROL
Expert
STOCK CONTROL
Expert
Delegation
Expert
Delegation
Expert
People Skills
Expert
People Skills
Expert
Stored Procedures
Expert
Stored Procedures
Expert
Store Management
Expert
Store Management
Expert

Languages

Afrikaans
Expert
English
Expert