Gohar Bano, HR Account Executive

Gohar Bano

HR Account Executive

Technolube LLC

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Software Application
Experience
20 years, 5 Months

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Work Experience

Total years of experience :20 years, 5 Months

HR Account Executive at Technolube LLC
  • United Arab Emirates - Dubai
  • February 2016 to October 2016

Principle Responsibilities: -

Recruitment: -

• Coordinate and facilitate the recruitment, orientation and on-boarding for new staff and trainees in coordination with concerned department.
• Keep an updated record of the vacant positions in coordination with department managers as per the approved budgeted numbers.
• Identify the potential candidate, shortlist and conduct preliminary interview to determine suitability of the candidate for the position. Arrange detailed information on the application form before recommending to the concerned manager.
• Coordinate for the interview of the candidate with the concerned manager and manage logistics accordingly.
• Finalise the pay and other remuneration details and benefits with concerned managers to prepare the offer letters for the successful candidates in line with company policies.
• Coordinate with relevant department for new staff orientation.

Training: -

• Develop training plans to ensure continuous skill improvement to achieve company’s vision.
• Identifies the external and internal training resources and finalize the trainings with respect to logistics for the trainer and the participants.
• Evaluate the training with respect to quality of content delivery and evaluation by trainees (and their managers) for effectiveness of the program.

HR Operations & Reporting: -

• Facilitate the HR reporting processes to ensure senior management is kept informed of all employee and HR related matters.
• Maintain HR records by recoding new hires, transfers, termination, job changes, appraisals.
• Maintaining Leaves/vacations record of all staff/employees as per Policy & in line with UAE labor laws and immigration requirements.
• Keep all employee respective records/files updated.
• Prepare and maintain notices, circular and memos.
• Update the organization structure charts.
• Process all resignations, retires and terminations and proceed full & final settlement in accordance with company policies and labor laws.
• Ensure all job descriptions are available and are updated as per requirement.
• Staff boarding, appraisals and performance management, records management, and Provide advice on HR related issues to staff / employees.
• Assist HR Manager in designing Work Plan, performance management & evaluation
• Assist HR & Admin Manager in formulating career & staff development planning by introducing training, based on improvement area (PDPs).
• Recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed



Discipline and Grievances: -

• Facilitate HR & Admin Manager to address staff grievances disciplinary issues to ensure staff matters as solved amicably as per the company policies and labor laws.
• Receives and records staff grievances and disciplinary issues.
• Informs employee and the manager of the company policy and the UAE laws.
• Assist HR & Admin and the respective manager to resolve the issues engaging legal advisor if required.
• Assist HR Manger in conflict resolution among the colleagues
• Handling employee relations counseling, outplacement counseling, and exit interviewing

Admin matters (Extra Responsibilities):

• Administer employment agreements
• Respond to inquiries
• Hotel and ticket bookings
• Arrangements for seminars, delegations and meetings
• Supervise housekeeping
• Supervise and assign drivers’ duties

Credit Officer at FGB (Aseel)
  • United Arab Emirates - Dubai
  • July 2014 to November 2015

• Process all credit proposals exceeding AED 1.50 M and assist in analyzing credit proposals (AED 1M to AED 1.5M) as and when required.
• Analysis customer’s profile to align with approved policy parameters.
• Checking internally generated documents such as CBRB, CRS, and BBL etc. prior to elevation of CP.
• Thorough checking of company constituency documents, analysis of bank statements to check turnover, Cheques returns and highlight any unusual account conduct.
• Analysis of business model, Structure of company, how it operates, what are the key success factors comparing it with industry norms in wake of micro and macro-economic factors.
• Coordinating with sales team for deficiencies in documentation and pre screeners for initiating new entry.
• Prepare Credit Proposals (with quality inputs) and make recommendations.
• Actively coordinate internally, with other departments and external customers to ensure compliance and smooth flow and Observe TAT.
• Managing basic banking finance product offering to corporate customers including funded and non-funded.
• Managing a set of assigned portfolio and corporate, individual and HNI accounts and performing annual reviews of the same.
• Monitoring credit trends in portfolios and reporting observations to the Department Head and Managers.
• Ensures timely submission of financials / inventory / receivables, etc.
• Analyzing financial statements in order to evaluate credit quality and portfolio risk.
• Examining credit files for completeness and timeliness of information, noting exceptions for correction.
• Analyze reports and schedule field visits compiled by external agencies.
• Coordinating and resolving any irregularities in transactions with Relationship Managers.
• Monitoring the project monitoring cards for each contract / project / bank financing and obtaining regular update from clients in this regard.
• Put up interim reviews and restructure of lines as and when required.
• Ensuring that all procedures and policies are implemented and being followed in compliance with organization.
• Ensuring implementation of all audit recommendations and minimizing occurrence of any deviation during audit checks.

Assistant Manager (OG-II) at Summit Bank
  • Pakistan
  • September 2008 to April 2014

Summit Bank September 2008 - To date
Assistant Manager (OG-II)
Areas of Responsibilities
• The primary responsibility is to mitigate earnings volatility through the establishment.
• Responsible for the creation, communication and implementation of all regulatory policies.
• Coordinate and implement all loan review and quality control audit processes, report the findings of such reviews and work with manager to remediate shortcomings.
• Enforcement and oversight of all credit policies to continually improve asset quality by pro-actively directing the credit culture and practices of the bank.
• To identify, quantify, report and respond to risk elements of the lending/deposit functions.
• To handle all foreign trade cases like LGs, LCs and limits also.
• SBP reporting.
• To handle all branch matters e.g. HRD matters related with staff, general banking, cash department and queries from head office.

Professional Experience

Credit Officer at JS Bank Limited - Retail Banking Group
  • December 2007 to May 2008

JS Bank Limited - Retail Banking Group Credit Officer December 2007 - May 2008
Areas of Responsibilities
• Strengthening relationships with existing clients by providing them one-stop quality services in line with their requirements.
• Limit structuring in view of client's needs as well keeping in view overall profitability for the bank.
• Financial analysis / industry analysis prior to structuring facilities for clients.
• Ensuring high turnaround time in order to have a competitive edge over other financial institutions.
• Continuous interaction with the client to ensure maximum business reciprocity & to stay updated on developments in the organization so as to seek future business opportunities

Professional Experience

BDO at JS Bank
  • Pakistan - Lahore
  • December 2007 to May 2008

To handle all credit customer as well to prepare credit cases.

Executive Assistant to Country Head Crdeit & SAM at NIB Bank
  • Pakistan - Lahore
  • October 2006 to December 2007

To handle all maaters related to country head and his staff e.g litigation cases, MIS reports, reconciliation country wide data, HR matters, meetings, delegations, mails, e.mails, bookings, schedules, record keeping & other works.

Executive Assistant to Country Head CAD at NIB Bank Limited - CAD & SAM Department
  • October 2006 to May 2007

NIB Bank Limited - CAD & SAM Department Executive Assistant to Country Head CAD October 2006 - May 2007
Areas of Responsibilities
• Preparing NPL's (Non Performing Loans) detail
• Coordinating between the Banks lawyers for preparing the cases which fall under NPL's and totally default cases
• Managing / Analyzing / Confirmation for the following reports as a part of MIS which helped the top management of the Bank to take appropriate decisions included:
a) Deferrals cases details and summary
b) Insurance details for the cases
c) CA's for the cases and their discrepant details which was not fulfilled by the responsible persons
d) Recoveries reports for the SAM department of the customers with the information which included markup / principal till date.
e) Report for the suspended cases which included the following information:
i. Account no: ii. Customer name
iii. Principal amount
iv. Markup amount
v. Limit amount
vi. Markup suspense
vii. Markup suspended
viii. EWS no: (Early Warning system)
ix. Maturity Rate
x. Maturity Date
xi. Last Credit Date etc
• Managing human resources related issues of the staff for (CAD & SAM) in the Bank
• To manage all the HR operations & benefits (leave administration, staff attendance record, etc)


Executive Secretary Experience
Professional Experience

HR / Administration Department at Nimir Chemicals Pakistan Limited
  • Pakistan
  • November 1995 to October 2006

Nimir Chemicals Pakistan Limited - HR / Administration Department Executive Assistant to Director Finance. November 1995 - October 2006
Areas of Responsibilities
• To administer all the HR operations & benefits functions (leave administration, staff attendance record, etc)
• Helped in defining the policies for the HR and administration in the betterment of employees and the company and successful implementation of the policies
• Performed all duties which produced the result oriented output with the minimum supervision
• Responsible for the execution of service excellence programs assigned by the Manager HR
• Escalated the complex issues requiring immediate management attention and action
• Handle external enquiries from government agencies and customers which helped in liaising between management and clients.
• Its was part of my responsibilities as a HR officer for assisting in recruiting, interviewing, induction training administration of employees leave and other related HR documents
• To administer office administration (stationery, office equipment, upkeep and maintenance, , etc) requirements Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from shorthand, machine dictation and handwritten copy using computers
• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
• Schedule and confirm appointments and meetings of employer
• Order office supplies and maintain inventory
• Answer telephone and electronic enquiries and relay telephone calls and messages
• Set up and maintain manual and computerized information filing systems
• Determine and establish office procedures
• Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
• Record and prepare minutes of meetings
• Arrange travel schedules and make reservations and may conduct research
• May organize conferences
• May supervise and

Senior Officer (Executive Assistant) to Director Finanace & Admin. at Nimir Chemicals Pakistan Ltd.
  • Pakistan - Lahore
  • November 1995 to October 2006

To handle all matters related to country head and his staff e.g MIS reports, handle all executives' personal files and matters, HR & admin matters, meetings, delegations, mails, e.mails, bookings, schedules, record keeping & other works.

Education

Bachelor's degree, Software Application
  • at B.A.
  • January 1995
Bachelor's degree, Economics
  • at University of the Punjab
  • January 1988

Latest Academic Qualifications Degree Discipline University City/Country Year B.A Economics University of the Punjab Lahore/Pakistan 1988 Professional Certifications / Licenses

Bachelor's degree, Education & Economics
  • at Lahore University Lahore
  • January 1988

Specialties & Skills

Microsoft Office
Operational HR
Secretarial
BENEFITS
CLIENTS
CORRESPONDENCE
DICTATION
EXECUTIVE ASSISTANT
FINANCE
OPERATIONS
Misys Core Banking system
Microsoft Office
Executive Secretarial Work with Directors & Chief Executives

Languages

English
Expert
Urdu
Expert
Punjabi
Expert

Training and Certifications

Diploma (Certificate)
Date Attended:
May 1995
Valid Until:
August 1995
Certificate (Certificate)
Date Attended:
January 2004
Valid Until:
January 2004

Hobbies

  • To accept the challenging role related to our work station
    Always