Gokul Goud

tracking history

• Managed daily administrative operations, ensuring smooth workflow across
departments
• Prepared processed quotations products
• Handled warranty claims, including documentation, follow-ups, and
approvals
• Coordinated with customers for service requests, scheduling, and issue
resolution
• Maintained accurate records using ERP systems for service, inventory, and
customer data
• Acted as a point of contact between customers and technical/service teams
• Followed up with clients post-service to ensure satisfaction and repeat
business