Gokulnath Padmanabhan

helpdesk support lead at lacaracop pvt limited

• India - Chennai
• May 2020 to October 2020

ensure helpdesk operation is smooth and tickets are closed as per agreed SLA

assistant manager at nthrive global solutions

• India - Chennai
• June 2019 to August 2019

ensure product feature for kpo is implemented

Client Project

• May 2016 to July 2016

CSI Software pvt limited

Project Manager and Business Analyst at Aspire

• Qatar
• May 2013 to May 2014

Project Leader at Onward Eservices Pvt Ltd

• India
• June 2012 to November 2012

handling End to End Client Requirement and Implementations in Banking Product Mentoring 10 Member Team
DotNet-Asp.Net, C#, SQL, Ajax, Web Services

Senior Manager at Atlas systems Pvt Ltd

• India
• December 2011 to March 2012

Implementing client requirement in PRIME product in Health care Domain Mentoring 15 Member Team
DotNet, Asp.net, C#, SQL, Data Warehouse

Senior Technical Developer at Carbon Cubes Pvt Ltd

• India
• September 2009 to February 2011

working from Home at chennai and taking care of End to End client coordination and implementation of Projects in Health care Domain.
Dotnet, Asp.net, C#, SQL, WCF (Middleware), Dynamics GP 10.0

Manager at i-infotech Pvt Ltd

• India
• February 2008 to July 2009

Technology Coordinating with client directly and did End to End Project Management in Banking domain Mentoring 20 member Team.
Dotnet, Asp.net, C#, SQL, Oracle

Senior Developer at EQuadriga Technologies Pvt Ltd

• India
• October 2006 to February 2008

Went to Germany as onsite

• November 2006 to January 2007

worked for German Postal Department (Deusche Post) in Germany

Domains Handled:

•Mobile Application Development
•Hospital Management
•Banking
•B2B and B2C Portals (SCM)
•Insurance
•Postal Department
•HR Application
•Service (ISP, Chemical Units)
•Healthcare
•Fitness Club
•Forms Processing
•Datawarehousing - Star Schema
•Financial



Accomplishments:
•Steered end to end architecture & implementation of:
•Solution of “Banking Product”
•Auto Dynamic Website development at SIFY SeeknSource Portal (B2B and B2C)
•“Broad Brand National” internet service provider based ECOMMERCE B2C website
•Instrumental in developing Proof of Concept of WWF Application
•Drove execution of semi-banking implementation project and achieved CMM Level 3 for the company
•Holds the distinction of setting up a team of 4 members and expanding the team to a size of 20members
•Successfully delivered critical projects thereby improving efficiency of Operations Team
•Steered development of various internal tools thereby automating several manual tasks of Operations Team and increasing their operational efficiency
•Played key role in merging small teams and cross training resources for overcoming supply demand & attrition challenges
•Essayed a key role in ensuring very low attrition, high productivity, high motivated resource pool and re-skilling
•Played a key role in turning-around the under-performing project “TIIC” as a profitable venture
•Ensured the smooth deliverable to the clients and generated revenue worth USD 2 Million
•Improved product and application efficiency by debugging / revamping code
•Pivotal in generating US$ 80 Million through innovative approaches such as including the technical guy in client discussions
•Essayed a key role in overcoming ego, cross culture hurdle and domain challenges during the execution of projects

Team Leader at Tent Software pvt ltd

• India
• June 2004 to September 2006

Coordination in Gathering Requirement, Development and implementation in Web Based Internet Service Provider B2C Sales Portal and Chemical Units domain Mentoring 3 Members Team
ASP, VB, .Net, C#, SQLServer, Remoting, Webservices

Software Developer at Vedas India private limited

• India
• December 2003 to May 2004

Online Campaigns and Bulk Mail processing domains
Asp.Net, C#, SQL Server, Crystal Reports
Windows Forms.NET,
XML, XSLT, Asp.Net, C#

Software Developer at Orrizon Tech., Pvt Ltd

• India
• March 2002 to November 2003

Onsite

Software Engineer at Transys Tech., Pvt Ltd

• India
• April 2000 to February 2002

Developing Projects in Human Resource Domain, VC++ product and Crystal Report

Delivery Manager

• to

of IPINION Mobile based product in Survey domain, handling
Weband Desktop --- DotNet, ASP.NET, C#, SQL, Andriod, IOS