Golam Saroar james James, Guest Service Executive

Golam Saroar james James

Guest Service Executive

Brac Bank Ltd.

Location
Bangladesh
Education
Bachelor's degree, Institute/University
Experience
2 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :2 years, 9 Months

Guest Service Executive at Brac Bank Ltd.
  • Bangladesh
  • December 2010 to August 2013

Dealing with the customers professionally so as to make them completely satisfied and happy.
Providing Credit card status, Account related information, ATM status & product knowledge.
work closely with team leaders, supervisors, and management to determine appropriate action plans.
From 12 June join in Bkash (complete mobile financial service) under Brac Bank Ltd.

Education

Bachelor's degree, Institute/University
  • at South Asia University
  • August 2013

Qualification: Post Graduation Field of Study: Master Of Business Administration in Institute/University: South Asia University, Bangladesh CGPA: Appreared Year of Passing: 2013

Bachelor's degree,
  • at Darul Ihsan University
  • January 2010

Qualification: Bachelor's Degree Field of Study: B.B.A ( Hons) in Accounting and Finance Institute/University: Darul Ihsan University, Dhaka CGPA: 3.51 Within 4 Year of Passing: 2010

High school or equivalent,
  • at New Govt. Degree College
  • January 2006

Qualification: Higher Secondary Certificate Field of Study: Business Studies Institute/University: New Govt. Degree College, Rajshahi Grade: GPA - 3.20 Year of Passing: 2006

High school or equivalent,
  • at Naogaon Zilla School
  • January 2004

Qualification: Secondary Shool Certificate Field of Study: Science Institute/University: Naogaon Zilla School, Naogaon Grade: GPA - 4.38 Year of Passing: 2004

Specialties & Skills

Human Resources
Marketing
Team Management
Customer Service
Call Center Development
Excellent communication and multi-tasking skills developed & Excellent leadership skills.

Languages

Bengali
Expert
English
Intermediate
Hindi
Intermediate

Training and Certifications

Business Communication & Interpersonal Skills (Training)
Training Institute:
Brac Bank Ltd.
Date Attended:
May 2011