Golden Blessing Mutasa

SUMMARY
A Human Resources generalist with over 12 years experience in UAE gained at one of the top hospitality luxury brands in the world. A very decisive strategic thinker, excellent communicator who is easy to work with always want to find ways of doing things better for the benefit of the oganisation. Currently seeking a new challenge where the experience could be of great benefit the organization and colleagues
AREAS OF EXPERTISE

• Coaching
• Employee Engagement
• Employee Relations
• Talent Acquisition/ Recruitment
• Compliance and Policies
• Onboarding
• Manpower Planning
• Training and Facilitation

PROFESSIONAL EXPERIENCE
APRIL 2015 - TODATE

Jumeirah Group, Human Resources shared
Human Resources Executive

RESPONSIBILITIES
• Understanding manpower requisitions from departments
• Coordinate enrollments for health insurance for all new joiners
• Updating new colleague records in HRIS system
• Undertaking Human Resources induction
• Coordinate and facilitate bank account opening for new employees
• Attending manning meetings with heads of departments
• Entire on boarding processing of all new joiners
• Coordinates issuance letters of intent / offers to candidates
• Preparing of contracts, status changes
• Reference checks / Background verification
• Coordinate visa processing and flights
• Undertakes induction of new joiners

Madinat Jumeirah Resort - Jumeirah Hospitality
August 2012 to April 2015
Position: Human Resources Executive
Responsibilities: • Advertising of vacancies on line through Cazar (Sniper hire) and Caterer Global
• Initial screening of CVs for suitable candidates
• Interviewing of shortlisted candidates
• Conducting reference checks
• Processing of offer letters and contracts
• Coordinate on-boarding & induction activities with the L&D team
• To update and maintain an accurate manning report (HR metrics)
• Manage and develop the employee reward and incentive programs
• Manage colleague services like colleague restaurants in the resort in all aspects

Jumeirah Beach Hotel - Jumeirah Hospitality, Dubai, United Arab Emirates
9 January 2008 - 8 August 2012
Position: Human Resources Coordinator
Responsibilities
• Conducting reference checks for all prospective hires accurately.
• To ensure all colleagues exiting the hotel complete appropriate clearance procedures in line with company policy and that all final dues are processed accordingly and in a timely manner.
• To maintain accurate records of exiting colleagues in line with department SOP.
• Conduct induction for new colleagues/Jumeirah Beach Hotel Welcome Programme.
• Oversee and coordinate Colleague Recognition schemes within the hotel such as Colleague of the Month /Year and Long Service events to ensure timely recognition.
• Plan and execute employee events, for example Colleague of the Month /Year and Long Service awards

• Manage the employee exit process and feedback information into the business for improvements
• Conducting entry-level interviews and to ensure quality hires.
• Manage the on boarding of all new hires.
• Support colleagues with general requests, such as passports requests and accommodation queries in order to maintain a customer service oriented and supportive HR function.
• Maintaining HRMS in the Department to ensure accurate colleague records and timely updates.
• Supporting departmental managers to conduct disciplinary meetings and investigations in line with legislative and company guidelines.
• Assisting or providing opportunities for colleagues to discuss employment issues, career planning and personal issues with a view to increasing job satisfaction and improving performance.
• Interpreting the labor law, to ensure observance of all company and regulatory requirements and provide advice to management and colleagues regarding the employment relationship.
• Arrange colleague's health awareness sessions with different health providers in UAE.
• Assisting with departmental manning and hiring
• Assisting the Director of Human Resources with formulating the budget

Wild Wadi Waterpark - Jumeirah Hospitality, Dubai, United Arab Emirates
23 November 2004 - 8 January 2008
Position: Human Resources Administrator
Responsibilities
• Supporting Human Resources Department by filling, data entry and updating colleague notice boards
• Operating the switchboard, attending to guest inquiries, transferring internal and external calls to concerned departments
• Organising monthly colleague recognition events
• To replenish all Human Resources forms
• To update the monthly Park promotions files
• Scheduling of all external applicants for interview